Manager, Data Quality

Manager, Data Quality

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

The Manager, Data Quality is accountable for improving the integrity of data across the One Data Platform (ODP). The role leads data quality operations, business-rule validation, data profiling, monitoring, and issue remediation to ensure enterprise data products are accurate, complete, consistent, timely, and fit for use in reporting, analytics, artificial intelligence, and business decision-making. This role provides functional leadership for delivery partners, establishes priorities, develops team capabilities, and is accountable for the quality and timeliness of data quality services across ODP.

The Manager partners with commercial business teams, data product owners, master data management, data governance, analytics teams, and external data providers to establish ownership, embed preventive controls, resolve recurring issues, and improve platform trust and adoption across J&J Innovative Medicine

You will be responsible for:

• Lead the execution and continuous improvement of the data quality strategy across datasets, prioritizing critical commercial and enterprise data domains based on business impact and risk.
• Define and maintain data quality standards, controls, acceptance criteria, and monitoring practices.
• Establish quality requirements and readiness checks for onboarding new data sources and data products.
• Develop and track data quality metrics, scorecards, service expectations, and improvement plans.
• Help make data business-ready and AI-ready through consistent, measurable quality controls.
• Explore responsible use of AI-enabled methods to identify, explain, prioritize, and prevent data quality issues.

• Lead day-to-day data profiling, validation, reconciliation, exception management, and issue triage across ODP.
• Monitor data quality dashboards and identify trends, recurring defects, and operational risks.
• Coordinate root-cause analysis with data engineering, source-system teams, data providers, and business owners.
• Drive corrective and preventive actions, track issue ownership, and ensure timely remediation of priority defects.
• Validate that fixes address the underlying cause and do not create downstream business impact.
• Work with internal teams and external data providers to improve the quality, consistency, and timeliness of inbound commercial data.
• Partner with business teams supporting customer, account, affiliation, sales, prescription, market access, payer, field, targeting, alignment, and incentive compensation data.

Required:

• Bachelor's degree in information systems, data analytics, computer science, engineering, business, life sciences, or related field.
• 5+ years of progressive experience in data quality or data management, including hands-on responsibility for defining controls, monitoring data health, and leading issue remediation in an enterprise data environment.
• Strong knowledge of the pharmaceutical industry and commercial pharma business processes, with practical domain knowledge of how commercial data supports customer engagement, field execution, reporting, analytics, and decision-making.
• Hands-on knowledge of commercial pharmaceutical data, including several of the following: Professional and account master data, affiliations, sales, claims, market access, payer, field activity, targeting, alignment, and incentive compensation.
• Experience defining data quality rules and applying core dimensions such as accuracy, completeness, consistency, timeliness, validity, and uniqueness.
• Experience supporting enterprise data platforms, cloud data environments, analytics platforms, or governed data products.
• Strong analytical, problem-solving, communication, facilitation, and stakeholder-management skills.
• Demonstrated experience leading cross-functional initiatives, setting priorities, influencing senior stakeholders, and coaching team members or delivery partners.
• Experience supporting data used for AI, machine learning, advanced analytics, or semantic data products.
• Experience applying AI-assisted techniques for data profiling, anomaly detection, rule generation, matching, classification, root-cause analysis, and issue prioritization.
• Proficiency using approved AI assistants to accelerate analysis, SQL creation, documentation, and issue investigation while protecting confidential pharmaceutical data.

Technical Skills:

• SQL or scripting language: Strong hands-on ability to profile large datasets, validate business rules, reconcile data across sources, investigate anomalies, and support root-cause analysis.
• Data quality controls: Experience designing and implementing automated checks for accuracy, completeness, consistency, timeliness, validity, and uniqueness.
• Data pipelines and integration: Working knowledge of ETL/ELT processes, source-to-target mappings, data lineage, APIs, file-based ingestion, and pipeline monitoring.
• Cloud data platforms: Hands-on experience with Snowflake, AWS, or a comparable modern data platform.
• Data quality and observability tools: Experience using data quality, metadata, catalog, lineage, governance, master data management, or observability tools.
• Production troubleshooting and delivery practices: Experience reviewing logs, tracing data across pipelines, assessing downstream impact, coordinating technical remediation, and working with Git, testing, release management, and controlled deployment of data-quality rules.

Preferred:

• Experience in J&J Innovative Medicine or a comparable global pharmaceutical organization, including familiarity with regulated data practices and cross-functional commercial operating models.
• Experience with Snowflake, Databricks, AWS, Azure, or similar modern cloud data platforms.
• Experience managing service partners, data vendors, or distributed delivery teams.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is $117,000 and $201,250 USD.

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours Additional information can be found through the link below.