Restaurant Waitstaff

Restaurant Server

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.

The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent to the high standards set by Neiman Marcus.

Serves assigned seating section of dining area in a professional and gracious manner

Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items

Leverages knowledge of wine, beer, and spirits, including technical and service procedures

Interacts graciously with the public and handles multiple duties at the same time

Participates in daily pre-shift meeting

Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system

Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor

Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)

Cleans and maintains restaurant and workstation

Maintains the highest level of hygiene standards to include, but not limited to:

Clean, pressed uniform jacket and accompanying clothing and shoes

Clean and professionally styled hair and nails, maintained to avoid food contamination risks

Exercises integrity with scheduling

Punches in before and out after every scheduled shift

Follows established procedure for schedule and shift changes

Takes appropriate lunch breaks when applicable, punching accordingly

Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant

What You Will Bring:

High School diploma or GED preferred

Experience in serving food and beverage and following proper table service guidelines

Ability to work autonomously

Motivated and results-driven

Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook

Thorough knowledge of food, including preparation and culinary terminology

Ability to interact graciously with the public and handle multiple duties at the same time

Exceptional customer service and problem-solving skills

"Win together" mentality

Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds

Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Your Life and Career at Neiman Marcus:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

Salary and Other Benefits:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).