Associate Director - Clinical Command Center (Non-Clinical Administration)

Associate Director, Clinical Command CenterThe Associate Director is responsible for overseeing the daily administrative and business operations for Mount Sinai Heath System's Clinical Command Center (CCC), which includes: capacity management, centralized clinical admitting and throughput initiatives for all inpatient bed assignments, inter and intra patient movement, transfer center procedures and outcomes and telemedicine. The Associate Director ensures that the department is managed according to institutional policies and any applicable regulatory requirements to maintain optimal results and high employee engagement.Responsibilities include overseeing operations within all departments of the Clinical Command Center logistics, ensuring efficient operations within clinical admitting, system throughput, transfer center and telemedicine, planning and coordinating departmental and system projects, assisting department leaders in the implementation of operational best practices, developing and maintaining effective working relationships with other departments throughout the health system, reviewing projects in progress or at completion to ensure accuracy and conformance with proper processes, maintaining professional and technical knowledge, collaborating with department senior leadership to develop short term and long-range plans for the logistical teams, reviewing and administering policies regarding hiring, payroll, placement and orientation of all staff, providing leadership for staff members, producing metrics and status reports for projects, performing regular reconciliations, analysis and justification of cost variances, monitoring activities to meet standards and regulations of accrediting agencies, and performing other related duties as required.Qualifications include a Bachelor's Degree required in healthcare administration, business (healthcare), public health administration or related field in lieu of obtaining Master's degree, a Master's degree (MHA, MBA, MPH or related) highly preferred, 5+ years of progressive managerial experience in a professional healthcare business environment, large hospital or health system required, knowledge of EPIC preferred, and Microsoft Suite - Intermediate.Compensation Statement: The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $79,720.00 - $161,199.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.Required Skills include collaboration and partnership, EPIC Systems, Microsoft Office Suite Proficiency, organization, prioritization and planning, people and process management, and program and procedural management.About Us: Strength through Unity and Inclusion. The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.Equal Opportunity Employer: The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.Job Info: Job Identification 3038006, Job Category Professional, Posting Date 08/12/2026, 02:38 PM, Job Schedule Full time, Job Shift Day, Locations 150 E 42nd St, New York, NY, 10017, US Mount Sinai Health System