Logistics Specialist (Bilingual Mandarin required)

Supply Chain Operations Analyst

Sungrow North America is a leading provider of renewable energy solutions, specializing in the development and manufacturing of photovoltaic inverters and energy storage systems. The company offers a comprehensive range of products and services designed to optimize the performance and efficiency of solar power installations. Sungrow North America is known for its commitment to innovation, high-quality standards, and exceptional customer service, aiming to provide sustainable and reliable energy solutions to meet the growing demand for clean power.

Role Overview

The Supply Chain Operations Analyst is responsible for end-to-end logistics, inventory, and order operations, including inbound and outbound shipment coordination, inventory control, backorder management, and cross-functional coordination with internal teams, customers, vendors, and logistics partners.

Key Responsibilities

• Outbound & Inbound Logistics Management:
• Coordinate outbound shipments, provide shipment notifications, track deliveries, and obtain PODs.
• Investigate and resolve transit issues including delays, damage, and missing items.
• Monitor inbound air and ocean shipments, coordinate customs clearance, and arrange timely pickup and delivery.
• Coordinate cross-border shipments and required documentation.
• Manage backorders, track ETAs, and coordinate fulfillment once materials are available.
• Perform inventory reviews, identify variances, and provide corrective action plans.
• Project & Commissioning Logistics:
• Coordinate commissioning and rework project spare parts deliveries aligned with project schedules.
• Arrange special loading equipment and container returns as required.
• Reporting & Inquiry Management:
• Maintain accurate records in Airtable and related systems.
• Prepare weekly and monthly operational and inventory reports.
• Respond to internal and external inquiries related to orders, inventory, and deliveries.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, or related field.
• 2–5 years of experience in logistics, supply chain, or operations.
• Strong coordination, problem-solving, and communication skills.
• Experience working with 3PLs, freight carriers, and cross-functional teams.
• Language: Bilingual Mandarin (Required)

Preferred Skills

• Experience with international shipping and trade compliance
• Knowledge of inventory control and warehouse operations.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with SAP, Cargowise, Airtable software

Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow.