Inside Sales Account Executive

Serve as the lead point of contact for customer account management matters in an assigned book of business Establish and maintain a high level of customer satisfaction with internal and external customers Build and maintain strong, long-lasting customer relationships Align WM products and services with customer needs Propose solutions that are compliant with appropriate regulations Negotiate, update, and renew customer service agreements to maximize profits Resolve challenging customer requests and collaborate with the Inside Sales Manager Communicate rates, charges and service strategies with conviction Collaborate with sales team to identify and grow opportunities Use WM sales productivity software tools accurately and consistently Prepare reports and handle general administrative duties as appropriate Requirements High School Diploma or GED (accredited) 1 year WM experience or 5 years of business-to-business account management at a proficient level Proficient with a CRM tool such as Salesforce.com Core Competencies Demonstrates expertise in customer account management, focusing on building strong relationships and ensuring high customer satisfaction. Proficient in utilizing CRM tools to manage accounts and drive sales opportunities effectively. Hard Skills Account Management Customer Satisfaction Sales Negotiation Report Preparation Administrative Duties Soft Skills Problem Solving Collaboration Communication Certifications & Qualifications High School Diploma GED Industry Keywords Business-to-Business Customer Service Agreements Customer Needs Alignment Tools & Technologies Salesforce.com WM Sales Productivity Software #J-18808-Ljbffr Jobtailor