Services Coordinator

Why the role exists:  This entry-level position supports residents through in-person service, communication, activities, and day-to-day request coordination.

This is active, relationship-oriented work. This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

• Welcome residents and respond to routine questions

• Coordinate service requests with onsite teams

• Support resident events and communications

• Maintain organized records and follow-up

Success in the role: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.