Guest Services - Front Desk Agent - New Bedford Harbor Hotel, New Bedford, MA

Overview We are looking for a Part-Time Front Desk Agent at the New Bedford Harbor Hotel, Downtown New Bedford. 222 Union Street, New Bedford New Bedford Harbor Hotel is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Agent. Someone with a friendly and welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills. Responsibilities Maintain a warm, welcoming and professional demeanor while interacting with all guests. Check guests in and out, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded. Answer the telephone in a professional manner. Follow procedures on posting charges and settling guest accounts. Effectively address and resolve guest problems to increase guest satisfaction. Be knowledgeable of emergency procedures and hotel policies. Pay: $16 - $17 per hour Shifts: Morning, Evening Shifts; weekend availability is required Job Types: PART TIME Qualifications Hotel experience a plus Multitasking Customer service skills Possibility to cross train in other departments of the hotel Benefits Brand Wide Room Discounts Company Wide Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training #J-18808-Ljbffr Lafrance Hospitality