Accounts Receivable Specialist

TWP is seeking an Accounts Receivable Specialist to support the day-to-day management of chargebacks, deductions, and account reconciliations across our wholesale business. This role plays a key part in maintaining the accuracy and integrity of receivables through timely resolution of discrepancies, preparation of disputes, and clear, organized documentation. Working closely with cross-functional partners, the AR Specialist will help drive resolution of open items while supporting reporting and month-end activities in a fast-paced, growing environment. Key Responsibilities Chargebacks / Deductions Management Own the end-to-end process for chargebacks, deductions, and compliance claims including identification, validation, dispute preparation, submission, tracking, and resolution. Research and reconcile deductions against supporting documentation: POs, invoices, ASNs, BOL/POD, routing guides, packing lists, EDI transactions, vendor portals, and retailer chargeback platforms. Prepare high-quality dispute packages with correct backup, timelines, and clear reasoning; monitor status and follow up proactively until resolution. Identify root causes (UPC issues, carton labeling, late/short shipments, routing noncompliance, pricing/allowances, shortages, returns, EDI errors) and partner with internal teams to prevent repeat chargebacks. Reconciliations & Accounts Support Perform invoice-to-cash reconciliations: match invoices, credits, debits, payments, returns, and allowances; resolve unapplied cash and short-pay issues. Maintain clean and accurate AR aging, deductions logs, and reconciliation workpapers with strong audit trails. Coordinate with Sales, Logistics, Wholesale Ops, Customer Service, and warehouse teams to resolve discrepancies and obtain missing documentation quickly. Track and reconcile credits/chargebacks vs. sales reports and ensure the financial impact is accurately reflected in internal reporting. Reporting, Controls & Process Improvement Build and maintain Excel-based trackers and dashboards to monitor: open disputes, recovery rates, top deduction reasons, and retailer trends. Produce weekly/monthly summaries for leadership: open items, resolution timeline, recovery performance, and prevention opportunities. Support month-end close activities including reconciliation schedules, accrual support, and documentation for auditors or external accounting teams. Improve processes by standardizing dispute templates, strengthening documentation requirements, and tightening follow-up cadence. Skills Advanced Excel proficiency, including XLOOKUP/VLOOKUP, Pivot Tables, SUMIFS, data cleanup, conditional formatting, and working with large datasets Strong reconciliation skills, with the ability to tie out invoices, credits, payments, and deductions with minimal supervision Excellent organizational and follow-up capabilities; able to manage multiple open items and meet deadlines with accuracy Strong written communication skills, including drafting disputes and coordinating effectively with internal and external stakeholders Qualifications 3+ years of experience in Accounts Receivable, Deductions, Chargebacks, and Reconciliations, preferably within apparel, fashion, or consumer goods Demonstrated experience managing chargebacks with major retailers such as Saks, Macy’s, Bloomingdale’s, Nordstrom, or Neiman Marcus Preferred: Bachelor’s or associate’s degree in finance, Accounting, or a related field #J-18808-Ljbffr TWP