Epic Prelude Systems Analyst: Cadence & Prelude Specialist

Position Summary The Epic Prelude Systems Analyst is responsible for development, configuration, continuous improvement and support for the Epic Patient Access team focusing on Cadence, Prelude, Grand Central and could include Real Time Eligibility, Welcome or Referrals. The analyst will routinely perform in-depth analysis of workflows, data, and technical documents associated with the application area. The analyst will design, build, test, install and maintain solutions related to assigned applications. Responsibilities Translate practice and specialty workflows into application and technology designs. Analyze application release notes and technical specs to identify impact and opportunities; plan and execute on new functionality in upgrades. Evaluate current state processes and identify gaps to future state goals related to IT application utilization. Capable of managing assigned project tasks to remain on track with project timelines. Proactively communicate risks, delays and escalations as appropriate. Demonstrate the ability to communicate information to internal and external customers in a clear and concise manner and deliver sensitively. Assist with defining, testing and implementing interfaces with third party systems and develop effective end‑to‑end workflows around the interfaces (as applicable). Analyze and troubleshoot problems, consistently offering solutions with minimal assistance from manager. Participate in business continuity planning and assist with the development of disaster recovery measures. Participate in after‑hours support On‑Call rotation. Qualifications Required Qualifications BA/BS degree or equivalent experience. 3+ years of experience in applicable business area (clinical, operational or IT systems support). Proven ability to understand business issues and objectives and translate them into application solutions. Strong understanding of application technology and system design. Proficient in Microsoft Office 365 tools. Excellent oral and written communication skills, and strong interpersonal relationship skills. Preferred Qualifications Epic Certifications: Cadence/Prelude, Referrals, Welcome strongly preferred. 5 years of experience working within Information Technology implementing and supporting applications. Epic go‑live experience providing onsite and/or remote support. Ability to travel up to 25% to Ardent facilities for pre‑activation, implementation. #J-18808-Ljbffr Ardent Health