Quality Assurance Assistant

Job TitleWe're looking for motivated, engaged people to help make everyone's journeys better.This position is responsible for the oversight of all HACCP logs in the Hot Foods Production ensuring that the logs are completed as per company policies and procedures. The position is also responsible for ensuring that all FDA processes are followed.Job DescriptionHourly Rate:Up to $25/per hourBenefitsPaid time off401k, with company matchCompany sponsored life insuranceMedical, dental, vision plansVoluntary short-term/long-term disability insuranceVoluntary life, accident, and hospital plansEmployee Assistance ProgramCommuter benefitsEmployee DiscountsWeekly pay for union employeesMain Duties and ResponsibilitiesConducts temperature checks on products and ensures that all HACCP, and FDA rules and regulations are followed along with managing the units log books.Performs quality checks in the Hot Food kitchen to ensure that the specifications of the customer are followedEnsures food produced in the Hot Foods is checked for temperature and placed in the refrigeration system per company policyChecks temperature of food prior to moving the food into the refrigeration systemRandomly checks temperature of foods to verify that company policies are followedMonitors personal hygieneSupports customer audits and government audits to meet complianceMonitors company policies and procedures and notifies management of issue if they ariseResponsible for safety, quality and compliance to customer specificationMonitors equipment for cleanliness and sanitationCompletes HACCP logsCommunicates product deviation to the unit production manager immediatelyEnsures proper color code are applied to the productQualificationsEducation:High School graduate or equivalent with experience in related discipline requiredWork Experience:In-Flight catering experience is highly desiredExperience in a customer service environment is preferredTechnical Skills: (Certification, Licenses and Registration)ServSafe training and certification required once hiredLanguage / Communication Skills:Excellent oral and written communication skillsJob DimensionsGeographic Responsibility: UnitType of Employment: Full timeTravel %: NoneExemption Classification: Non-exemptInternal Relationships: Hot Food kitchenExternal Relationships: N/AWork Environment / Requirements of the Job:Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.In a normal production kitchen facility there may be physical discomfort due to temperature and noise.Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.Detail orientedStrong organizational skills, able to prioritize responsibilities and multi-taskStrong interpersonal skills, interact well with multiple departments as requiredAble to work with little supervisionOrganization StructureDirect Line Manager (Title): QA/Manager/Production ManagerDotted Line Manager (Title, if applicable): N/ANumber of Direct Reports: 0Number of Dotted Line Reports: 0Estimated Total Size of Team: 1gategroup Competencies Required to be Successful in the Job:Thinking – Information Search and analysis & problem resolution skillsEngaging – Understanding others, Team Leadership and Developing PeopleInspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectivelyAchieving – Delivering business results under pressure, Championing Performance Improvement and Customer FocusDemonstrated Values to be Successful in the PositionWe treat each other with respect and we act with integrityWe communicate and keep each other informedWe put our heads together to problem solve and deliver excellence as a teamWe have passion for our work and we pay attention to the little detailsWe foster an environment of accountability, take responsibility for our actions and learn from our mistakesWe do what we say we will do, when we say we are going to do itWe care about our coworkers, always taking an opportunity to make someone's day betterThe above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: anticipate that this job will close on:09/11/2026