Customer Service Assistant

Connections Personnel is hiring for a temp to hire Office Assistant/Customer Service Representative with 3+ years of experience for our client in Rahway, NJ for a leading producer of specialty chemical products, serving customers worldwide in the Industrial and Branded Products segments. Their high-quality products are developed by their in-house R&D team and manufactured in the USA.

Responsibilities:

• Adhere to all SOPs for Customer Support & Office Administration
• .Main point of contact for all incoming and outgoing customer calls to ensure timely communication and support
• .Process and communicate new orders to the appropriate Sales team upon receipt
• .Generate quotes for shipping rates for customer inquiries and prospects to ensure timely service
• .Coordinate logistics for inbound and outbound shipments
• .Enter customer orders and verify customer price
• .Verify customer profile in the accounting system and in Customer Relationship Management system
• .Communicate and updating Customer/Sales team on order status
• .Process all Sample Requests, coordinate with Sales & arrange shipment

.
Requirement

• s:Must have 3+ years of office/customer service experienc
• e.Must have experience with CRM, Microsoft Office and Outloo
• k.Must be able to multitask and be organize
• d.Must speak Englis
• h.Drug test and background checks done prior to startin

g.
Benefits: (offered once hired perm) Vacation, Holiday and Sick Pay, Health, Dental, Vision and 40

1K.
Schedule: 7am-4pm Monday thru Fri

day.
Salary: $20-$

22/hr
For immediate consideration please apply online at: