Senior Operations & AI Transformation Manager
Lumen
Lumen, a trusted network provider, seeks a Sr Operations Service Manager to own post-installation operational excellence for elite enterprise customers. You will lead escalations, coordinate cross-functional teams, and drive transformation and AI-enabled efficiency across the post-deployment lifecycle. You will translate complex operational data into executive narratives, prepare SOCs and SIPs, and mentor peers while shaping service improvements and change initiatives in a remote, national US #J-18808-Ljbffr Lumen
Vacancy posted 2 days ago
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