Assistant Manager

Assistant Manager

Myrtle Creek, Oregon, Howard's Pizza Inc.

Job Description

We're looking for an enthusiastic and detail-oriented Assistant Manager to join our dynamic team in Veneta, United States. As an Assistant Manager, you'll play a crucial role in supporting the day-to-day operations of our organization, ensuring exceptional customer service, and driving team performance.

• Assist the Manager in overseeing daily operations and ensuring smooth workflow
• Lead, motivate, and mentor team members to achieve individual and collective goals
• Implement and maintain company policies, procedures, and standards
• Manage inventory, cash handling, and financial reporting processes
• Resolve customer inquiries and complaints in a professional and timely manner
• Collaborate with other departments to improve overall business performance
• Analyze sales data and market trends to identify areas for improvement
• Participate in hiring, training, and performance evaluation of team members
• Ensure compliance with health, safety, and security regulations
• Step in for the Manager in their absence, making critical decisions when necessary

Qualifications

• 2-3 years of experience in a supervisory role, preferably in a related industry
• Demonstrated leadership skills and ability to manage diverse teams
• Strong problem-solving abilities and sound judgment
• Excellent communication and interpersonal skills
• Proficiency in customer service and conflict resolution
• Experience in cash handling, inventory management, and financial reporting
• Ability to multitask and work efficiently in a fast-paced environment
• Proficient in using computer systems and relevant software applications
• Detail-oriented with strong organizational skills
• Adaptable and able to thrive in a changing work environment
• Empathetic approach to team management and customer interactions
• Goal-oriented mindset with a focus on achieving targets and driving results

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer. Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.