Data Center Technician L2

Data Center Technician L2

The Data Center Technician L2 performs intermediate-level deployment, hardware maintenance, diagnostics, asset management, and operational support activities within production and non-production data center environments. This role is responsible for executing customer-directed procedures supporting AI infrastructure, accelerator platforms, server hardware, networking equipment, and associated operational systems.

The Data Center Technician L2 serves as an independent technical resource capable of performing hardware installations, break-fix activities, inventory management, structured cabling, and operational readiness tasks with minimal supervision. The role requires strong attention to detail, procedural discipline, technical aptitude, and the ability to execute work safely within mission-critical environments.

This position plays a key role in maintaining operational reliability, deployment quality, and service delivery performance across hyperscale and high-performance computing environments.

Minimum Qualifications

• High school diploma, GED, or equivalent experience.
• 2–4 years of experience supporting data center operations, hardware deployment, or infrastructure support environments.
• Experience installing and maintaining server, storage, and networking hardware.
• Ability to execute detailed technical procedures with minimal supervision.
• Strong troubleshooting and problem-solving skills.
• Experience working with ticketing systems, inventory systems, and operational documentation.

Preferred Qualifications

• Experience supporting hyperscale, cloud, AI, HPC, or enterprise data center environments.
• Familiarity with GPU, accelerator, or high-density compute infrastructure.
• Experience performing hardware diagnostics and component replacement activities.
• Knowledge of structured cabling standards and fiber optic infrastructure.
• Familiarity with asset management and inventory control processes.
• Experience supporting 24x7 operational environments.
• Basic understanding of networking concepts, OOB infrastructure, and console connectivity.
• Vendor certifications or data center certifications are a plus.

Physical Requirements

• Ability to stand and walk for extended periods within active data center environments.
• Ability to lift, carry, push, or move equipment weighing up to 50 pounds.
• Ability to install equipment in racks and work in confined spaces.
• Ability to climb ladders and perform physical deployment activities.
• Ability to work in hot aisle/cold aisle environments and varying operational conditions.

Work Environment

This position operates within a mission-critical data center environment supporting advanced AI and accelerated computing infrastructure. Work includes deployment, maintenance, troubleshooting, inventory management, and operational support activities involving large-scale server, networking, and accelerator platforms.

The Data Center Technician L2 is expected to work independently, execute customer-directed procedures with precision, and contribute to the reliability, performance, and operational excellence of the data center environment.

Compensation

Estimated Pay Range: $20.26 - $25.32 USD Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.