Operations Excellence Manager

Job Summary Provides site Process Excellence and Lean Transformation expertise and guidance through the development, documentation, implementation, and validation of Lean Six Sigma applications. Facilitates building of synergies across the site to enable cross‑functional collaboration and best practices sharing and implementation. Provides education and development opportunities to strengthen overall organizational capabilities and engrains process excellence improvement energy and capabilities throughout the site. Responsibilities 1. Site Alignment with Lean Six Sigma Vision and Strategy Work closely with the Regional Lean Manager to introduce and sustain a Lean Six Sigma culture into the site. Work with Operations Manager, Business Unit Managers and the Regional Lean Six Sigma Manager to ensure alignment and synchronization of Jabil’s Lean Six Sigma mission, vision and purpose supports business plans. Advise Management and provide strategic direction on Lean project selection, integration of resources and prioritization. Monitor and continuously improve the site Lean initiative in relation to productivity and quality of operations. Identify creative ways to reduce cost by streamlining processes and systems. 2. Building a Lean Production System and Lean Six Sigma Culture Be a leader, mentor and coach towards integration of Lean Six Sigma principles, values, philosophies and tools for driving continuous improvement. Create and manage a system to ensure people development, education, motivation, empowerment and involvement. Encourage cross training, skills assessment, instructional goals, on‑the‑job training, teamwork, information sharing, suggestion systems and others to foster Lean Six Sigma within the site. Lead by example and model the desired behaviors and corporate values. Foster respect for people and humility through mentoring and coaching during the site’s Lean journey. Encourage risk taking and experimentation using the scientific method. Maintain proficiency in the latest Lean approaches through networking and participation in Lean conferences and organizations and maintaining personal certifications in Lean applications. Align with Human Resources to drive the local Lean rewards & recognition program. Align with Finance to bring the impact of projects that are part of the LSS program into Jabil’s financial processes. Contribute to the site management team by providing consistent updates, feedback and support for site projects. 3. System Measurement and Feedback Track site’s key continuous improvement metrics and ensure Global Lean Portal data integrity. Establish employee suggestion system, engagement programs, reward and recognition programs to support innovative thinking while measuring employee understanding and involvement. Work with Regional Lean Six Sigma Manager to provide feedback on current training modules, processes and tools. Leverage floor knowledge, employee feedback and the Jabil Lean Six Sigma Manager network to propose Lean program improvements. 4. Ensure Program and Cultural Sustainability Develop and mentor local coaches and Lean leaders to facilitate and lead site continuous improvement activity and the development of a sustainable Lean culture. Support Regional Lean Six Sigma Manager to propose and develop a standard cookbook for policies, procedures and strategies in support of the standardization of a global Lean program. Anticipate and meet/exceed customer expectations by solving problems quickly and effectively. Adhere to all safety and health rules and regulations associated with this position. Comply and follow all procedures within the company security and ethics policies. Qualifications and Knowledge Requirements Experienced in change management, project management and financial management. Strong skills in financial analysis and knowledge of statistics and statistical control tools. Excellent leadership and communication skills. Track record showing continual improvement of personal skills. Ability to write routine reports and correspondence and to speak effectively before groups of customers or employees. Understand fundamentals and principles of Lean Manufacturing, Six Sigma and Industrial Engineering. Advanced PC skills, including training and knowledge of Jabil’s software packages. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Proficiency in Lean tools and processes to coordinate and share knowledge on a regional and global scale. Education & Experience Requirements Degree in Industrial Engineering or related discipline preferred. At least 8 years Lean experience, with 3 years in Manufacturing Management, Engineering Management or Project Management. Six Sigma Black Belt certified by recognized organizations (e.g., ASQ, SME, Shingo). Project and facilitation experience in a heavily matrixed environment. Experience in change management. Or an equivalent combination of education, training or experience. Working Conditions Regular business hours; some additional hours may be required. 10% domestic and international travel. Climate controlled office or cubicle accessible to production floor and office staff. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation Qualified individuals with a disability have the right to request a reasonable accommodation if they are unable or limited in using or accessing Jabil.com/Careers. Requests may be sent to View email address on click.appcast.io or called at View phone number on click.appcast.io. Only inquiries concerning a request for reasonable accommodation will be responded to. #J-18808-Ljbffr Jabil