Customer Service Support Specialist - TS/SCI with Polygraph
General Dynamics Information Technology
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job Description
Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on a Customer Service Support Specialist joining our team.
WHAT YOU’LL NEED TO SUCCEED:
- Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
- Required Experience: 3+ years of related
- Required Skills & Experience:
- Demonstrated experience installing applications on Windows Servers and Desktops
- Demonstrated experience with maintenance of server environment coupled with video recording equipment
- Demonstrated experience with Windows Active Directory
- Demonstrated experience deploying software via SCCM or MECM
- Demonstrated experience with third party software maintenance products
- Demonstrated experience with third party software deployment products
- Demonstrated experience installing and maintaining Apple Devices
- Demonstrated experience with enterprise applications and networks
- Demonstrated experience with the systems and network accreditation process
- Demonstrated experience with Office products
- Demonstrated experience with server maintenance and ID generation
- Security Clearance Level: TS/SCI with Polygraph
- Desired Skills and Experience
- Demonstrated experience patching servers and desktops with latest Sponsor releases
- Demonstrated experience with Cisco Meraki
- Demonstrated experience with Apple Devices
- Demonstrated experience Apple TV connectivity to PC and Mac devices
- Demonstrated experience developing and managing a Microsoft Azure environment
- Demonstrated experience with desktop support for language learning software
- Location: Reston, VA - On Customer Site
- U.S. Citizenship Required
GDIT IS YOUR PLACE:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Work Requirements
Years of Experience
3 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
Travel Required
Less than 10%
Citizenship
U.S. Citizenship Required
Vacancy posted 6 hours ago
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