Computer Support Specialist

Salary: $63,000 - 103,000 per year Requirements:

• We require proof of eligibility to work in New York State.
• We require at least three years of customer service experience.
• We need someone who can thrive in a high-volume, fast-moving environment.
• We are looking for a candidate with strong attention to detail.
• This role is a 100% onsite position, so the ability to work on location in Albany, NY is essential.

• We search computer records and databases and interpret the information in relation to inquiries.
• We review submitted documentation and determine appropriate solutions.
• We compose clear, accurate, and professional email responses to inquiries.
• We respond to questions promptly and courteously.
• We operate effectively in a busy, high-volume support setting.

• Support
• Nexus

More:

We are hiring a Computer Support Specialist for a six-month contract role in Albany, NY at One Commerce Plaza. This is a full-time, 40-hour-per-week position that is 100% onsite, with no telecommuting option. We provide training for the role, and interviews may be held in person or online depending on availability. Our office is accessible by mass transit, though parking is not provided. Through The Nexus Staff Difference, we offer strong healthcare coverage including dental and vision starting after 30 days, along with weekly ACH payments. We have proudly served as Prime Vendors to New York State and New York City for over 10 years.

last updated 42 week of 2026