HR Manager/Senior HR Generalist

Position Summary

ClearBalance Healthcare is seeking an experienced, hands-on HR Manager or Senior HR Generalist to lead all human resources functions for our growing organization. This is an opportunity for an HR professional who enjoys building, improving, and owning the full employee experience rather than serving as one part of a larger HR department.

Reporting to the CFO and partnering closely with the CEO and leadership team, this role serves as the organization's primary HR resource and is responsible for employee relations, compliance, talent acquisition, performance management, compensation and benefits administration, training and development, and HR operations.

The ideal candidate is equally comfortable advising executives on complex employment matters and handling day-to-day HR administration. Success in this role requires sound judgment, strong business acumen, and a practical, solutions-oriented approach.

ClearBalance supports a distributed, multi-state workforce. Nashville-area candidates are preferred; remote candidates located in states where ClearBalance operates will also be considered.

Key Responsibilities

Human Resources Leadership

• Serve as the primary HR resource for employees and leadership.

• Partner with executives and managers on organizational development, employee relations, workforce

planning, and talent management.

• Develop and implement HR policies, procedures, and best practices that support business objectives.

• Identify opportunities to improve processes, employee experience, and operational efficiency.

Employee Relations & Performance Management

• Advise managers on performance management, coaching, corrective action, and employee

development.

• Conduct and manage workplace investigations.

• Resolve employee relations issues while balancing legal compliance, business needs, and company

culture.

• Assist leadership with performance improvement plans, disciplinary actions, and terminations.

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws across a multi-state workforce.

• Manage state-specific requirements.

• Maintain the employee handbook, policy development, and required employee notices and training.

• Coordinate with outside employment counsel as needed.

• Support leave administration, wage and hour compliance, accommodations, and related regulatory

requirements.

Talent Acquisition & Onboarding

• Partner with hiring managers to develop effective recruiting strategies and hiring processes.

• Manage recruiting activities, candidate experience, and onboarding programs.

• Support workforce planning and organizational growth initiatives.

• Develop onboarding processes that accelerate employee engagement and success.

Compensation, Benefits & HR Operations

• Administer employee benefits programs and coordinate with external vendors, brokers, and/or PEO

partners.

• Support compensation planning, market benchmarking, job leveling, and organizational design

initiatives.

• Maintain HRIS and employee records.

• Manage employee lifecycle processes including onboarding, status changes, and offboarding.

• Prepare HR reporting, metrics, and workforce analytics.

Training & Organizational Development

• Coordinate leadership development and employee training initiatives.

• Support performance review programs and career development efforts.

• Help foster a high-performance, accountability-driven culture.

Travel Expectations

• Limited travel may be required for leadership meetings, training, or company events.

What Success Looks Like

Within your first year, you will:

• Establish yourself as a trusted advisor to leaders and employees. 

• Streamline key HR processes and improve employee experience. 

• Strengthen compliance and employment practices across our multi-state workforce. 

• Enhance recruiting, onboarding, and performance management programs. 

• Build scalable HR infrastructure to support continued company growth.

Qualifications

Required:

• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent

experience.

• 7+ years of progressive HR experience.

• Demonstrated experience serving as a broad HR generalist with responsibility across multiple HR

disciplines.

• Demonstrated ability to independently prioritize competing demands and manage multiple HR

functions simultaneously.

• Strong knowledge of employment law, employee relations, performance management, recruiting,

benefits, and HR operations.

• Experience supporting a remote, multi-state workforce, including managing varying state employment

law and compliance requirements.

• Experience managing sensitive employee matters and conducting workplace investigations.

• Strong written and verbal communication skills.

• Strong business judgment and problem-solving skills.

Preferred:

• Previous experience as the senior HR leader for a small or mid-sized company.

• Healthcare, financial services, technology, or regulated industry experience.

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.

• Experience with EOS (Entrepreneurial Operating System).

• Experience working with PEOs and managing external HR vendors.

• Experience building HR infrastructure, policies, and processes in a growing organization.

Core Values Alignment

At the core of our company are five key values that guide our mission and success:

• Own the Outcome: Takes full accountability for results, closes loops, and drives issues through resolution

rather than just identifying problems.

• Do the Right Thing: Makes ethical, compliant decisions and speaks up early, even when the easier path

would be faster or more convenient.

• Be a Self-Starter: Acts with urgency and initiative, identifies opportunities, and takes action without

waiting for direction.

• Be Naturally Curious: Asks why, digs into data and processes, and looks beyond surface-level answers to

deliver better outcomes.

• Strive to Make Things Better: Continuously improves processes, reduces friction, and leaves things better

than they were found.

Compensation & Benefits

The anticipated salary range for this position is $100,000 to $130,000, depending on experience, qualifications, and location. In addition to base salary, employees may be eligible for performance-based incentive compensation and participate in a comprehensive benefits program that includes medical, dental, and vision coverage, a 401(k) plan with company match, paid time off, and other company-sponsored benefits.