Remote SaaS Support Specialist Customer Experience
Placements24
- Remote job
Placements24 is seeking a Customer Support Specialist for a fully remote role. You will be the primary contact for customers, addressing inquiries, guiding product usage, and troubleshooting issues to ensure smooth user experiences. In this remote position, you will handle email, chat, and phone, maintain records, gather feedback, and collaborate with Tech Support and Product teams to improve service. A strong emphasis on empathy, clear communication, and independent time management is essential. #J-18808-Ljbffr Placements24
- ...Software, Inc. is seeking a Technical Support Specialist to assist external customers and internal teams with our Sonar... ...of contact for troubleshooting SaaS issues, guiding users through clear... ...ensuring an exceptional customer experience. You will diagnose problems, document...Remote work
- Autenti is seeking a Customer Support Specialist who genuinely cares about customers and their experience with our platform. We value emotional... ...customers in using the SaaS features, resolving issues via... ...improvements in service standards. Remote work is fully supported,...Remote job
- ...company is seeking a Clinical Technical Support Specialist to assist customers with software inquiries. This role... ...3+ years of customer-facing experience and a clinical background in healthcare... ...salary, bonus potential, and remote/hybrid work options. #J-18808-Ljbffr...Remote job
- ...Wealthbox is seeking a Support Specialist to support the product and our customers. In this role, you will... ...to improve user experience. Stay current on Wealthbox... ...experience, preferably in SaaS (FinTech industry... ...travel required (fully remote) Benefits ~ Competitive...Remote workFull timeWeekday work
- ...Product Support Specialist Zuddl is the unified events platform... ...pixel-perfect event experiences, launch programs in... ...first responder to customer queries across channels... ...~1–3 years in a SaaS support, helpdesk, or... ...Work Here ~100% remote-first and global team...Remote workFlexible hours
$90k - $130k
...Phaxis is seeking a Technical Support professional for SaaS printing products. The role is 100% remote across Central/Mountain/Western US with mandatory travel and... ..., with additional annual bonus opportunities. Experience with PaperCut, YSoft, Equitrac, eCopy, or uniFLOW...Remote work- ...Sydney, Mexico City, and remote team members across the... ...for an organized, customer-obsessed, and highly motivated... ...individual to join our Support Team in our Mexico City... ..., and overall customer experience. Partner with our... ...1-2 years in a B2B/SaaS customer support environment...Remote workWork at office
- ...Product Support Specialist Remote - Germany, Austria, Poland, the UK or Turkey... ...simplify complex topics for our customers. Create videos and own... ...to optimise customer experiences and improve efficiency.... ...product support within a B2B SaaS environment, with a strong...Remote workWork at officeLocal areaHome office
$7.5 per hour
...Technical Support Specialist Backed by Battery Ventures, Canaan Partners & ITOCHU,... ...professional technical support to customers using the company's SaaS platform through email, chat, phone... ...and improve the overall customer experience. Document customer interactions...Remote workHourly payFlexible hours- SupportYourApp — глобальный лидер в области Intelligent Support‑as‑a‑Service. Мы ищем Technical Support Associate на короткий срок с перспективой... ...инструменты и эскалировать сложные кейсы. Требуется высокий уровень английского и опыт в SaaS. #J-18808-Ljbffr SupportYourAppRemote job
- PriceLabs is seeking a Product Support Specialist to be the first point of contact for customers in a fast-paced, data-driven SaaS environment. You will handle inquiries, guide customers through product features, and resolve issues with empathy and clear communication....Remote job
- TogetherWork is seeking a Customer Support Representative to deliver exceptional service remotely, primarily supporting the Doubleknot platform for museums, parks, and... ...complex problems. Ideal candidates have 3+ years in SaaS support, strong communication, and a proactive...Remote job
- ...SwordPoint AI, seeks a motivated Tier 1 Support Associate to be the first point of... ...Advanced Support. Ideal candidates have SaaS support experience and strong communication skills. The role... ..., benefits, and the possibility of remote work within the U.S. with Atlanta, GA...Remote job
- Granum is seeking a Customer Support Specialist (T1) to join a fast-growing, remote team. You will handle tier 1 inquiries via... ...bachelor’s degree or equivalent experience is required, with a proven... ...diagnose and resolve technical SaaS issues for B2B customers. You’ll...Remote job
- AvidXchange, Inc. is seeking a Technical Support Specialist to resolve software and SaaS issues for clients. You will troubleshoot, test components, and manage... ...basic product training. AvidXchange emphasizes a customer-obsessed mindset, teamwork, and continuous learning...Remote job
- Travefy is hiring a remote, independent contractor for full-time customer support. The role supports travel professionals via chat and email, collaborating with an... ...have 2+ years in customer support within SaaS, strong English writing, and the ability to stay calm...Remote jobFull timeFor contractors
- Granum is seeking a technical customer support specialist to join our remote US-based team. You will handle tier 1... ...chat and our ticketing system for a SaaS product, troubleshoot issues, and... ...A bachelor’s degree or equivalent experience is required. #J-18808-Ljbffr GranumRemote job
- ...Role: In theProduct Support Specialist role, you will be thefirst... ...of contact forour customers. You will wear many... ...grow with us in aglobal SaaS environment. This... ...About You: 1+ years of experience in a Customer support... ...300+ globally remote team 70K+ customers...Remote jobTemporary workWork from homeWorldwide
- ...Export Academy partners with a fast-growing SaaS company transforming the construction... ...and seek a first-point-of-contact Customer Support Representative to assist with permit filings... ...platform usage. This is a phone-based, fully remote role requiring strong problem-solving,...Remote jobFor contractors
- ...are hiring a Product Support Specialist to be the frontline hero... ...you will respond to customer inquiries (from basic... ..., CO (hybrid or remote). We offer a supportive... ...product in terms of user experience. Identify patterns in... ...for a software or SaaS product. You should have...Remote workFull timeFlexible hours
- ...billing discrepancies. Requirements: One to two years of customer support experience, preferably in SaaS or subscription services. Excellent written... ...problem-solving skills. Ability to work independently in a remote environment. Competitive hourly pay and remote-first...Remote jobHourly payFlexible hours
$70k - $90k
...Finvari is a fast-growing SaaS startup transforming... ...to the C-Suite, our customer-centric software... ...the Role: As a Product Support Specialist , you will be the front... ...have an excellent experience using our platform. You... ...role that allows for remote work flexibility....Remote workWork at officeVisa sponsorshipWork visaFlexible hours1 day per week$65k - $75k
...Open — Remote Jobs has a posting for this job. Posted... ...this job Product Support Specialist Membean is an online... ...provide insights to customers and internal teams.... ...actionable insights. Have experience in education and/or... ...in a customer facing SaaS role providing...Remote workPart timeCasual workWork at officeHome officeWeekend workDay shiftAfternoon shift- ...seeking a full-time, customer-centric, and detail-oriented... ...team as a Billing Support Specialist in our Montreal... ...improve the customer experience. If you’re organized... ...Familiarity with SaaS or subscription-based... ...Flexible paid time off and remote work policies...Remote workFull timeWork at officeFlexible hours3 days per week
$55k - $65k
...based on your skills and experience — talk with your... ...M.A.R.S. (Mobile and Remote Service). With Curbee... ...Overview As a Dealership Support Specialist, you will be the... ...fast-moving, iterative SaaS environment where attention... ...a game‑changing customer experience while...Remote workFull timePart time$65k - $80k
...is looking for a Sr. Support Specialist based in the United States... ...senior member of the Customer Support team, you... ...exceptional customer experiences. Working across... ...experience working in a B2B SaaS environment. Hands-on... ...healthcare. Fully remote work environment within...Remote work- ...IT Support Specialist What we are Fun, fast-paced, client... ...day-to-day support experience for the company, as well... ...: Onsite, remote flexibility as needed... ...continuously increase our customer delight. This is not... ...Administration Perform routine SaaS license...Remote workPermanent employmentFlexible hours
- ...about delivering exceptional customer experiences, empowering organizations... ...an Information Technology Support Specialist (ITSS) to provide technical... ...supporting CRM platforms, SaaS applications, or cloud-based... ...certifications. Experience with remote support tools and ticketing...Remote workBi-weekly payCurrently hiringWork at officeFlexible hours
- SeatGeek is seeking a Product Support Analyst to provide exceptional technical software (SaaS) support to clients, under the guidance... ..., and delivering outstanding customer service in a fast-paced... ...flexible work arrangements (office or remote), training opportunities, and a...Remote jobWork at officeFlexible hours
$30 - $36 per hour
Application Support Specialist: Sirona Medical Application Support... ...Specialist works remotely in the United States on the Customer Support team. The full-... ...and radiology workflow experience support the work. Sirona... ...Zendesk, G-suite, and SaaS platform experience support...Remote jobHourly payFull timeImmediate startWorldwideFlexible hoursNight shiftRotating shiftWeekend workAfternoon shiftWeekday work
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