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Remote SaaS Support Specialist Customer Experience

Placements24

Riverton, UT
  • Remote job

Placements24 is seeking a Customer Support Specialist for a fully remote role. You will be the primary contact for customers, addressing inquiries, guiding product usage, and troubleshooting issues to ensure smooth user experiences. In this remote position, you will handle email, chat, and phone, maintain records, gather feedback, and collaborate with Tech Support and Product teams to improve service. A strong emphasis on empathy, clear communication, and independent time management is essential. #J-18808-Ljbffr Placements24

Vacancy posted 4 days ago
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