Area Manager
ARCXIS
Area ManagerARCXIS (Houston, Texas), is the largest provider of inspection, design, engineering, and quality assurance services for the U.S. residential construction industry. Formerly known as DPIS Builder Services, Ei Companies, Post-Tension Solutions, Ensign Building Solutions Home Energy Division, and Building Energy, ARCXIS brings together hundreds of years of expertise and experience under a single brand serving builders in over half of the states spanning the continental United States.The ARCXIS group of companies also includes ABCO Construction Services, LLC (Centennial, Colorado) and structural engineering firm United Structural Consultants (Houston, Texas). Both ABCO and USC service the multi-family, multi-use, and commercial sectors of the construction industry.ARCXIS is majority owned by Saw Mill Capital, LLC (Briarcliff Manor, New York). Visit us online at Area Manager leads the planning, recruitment, onboarding, administration, and quality assurance processes for our Field Operations department to ensure a high-quality inspection delivery result to our builder clients.The Area Manager shall positively contribute to an environment that promotes clear values and ensures that corporate financial goals are met. The Area Manager shall align themselves with corporate policies, standards, objectives, and perform Quality Assurance metric analysis of self and staff as required.Essential Functions of the Job:Manage and supervise daily field inspection servicesLead communication with field staff, scheduling, builders, and trade partnersOversee and support all regional contracts and ensure that all operational activities run smoothlyEffectively communicate with builder superintendents, city inspectors, and trades on given job sitesMaintain positive business relationships and communication with builders and trade clientsSupervise daily work. Assist delegating work assignments with schedulingMonitor controllable expenses to ensure financial targets are met or exceededManage regional cost of sale (COS)Monitor field metric reports and conduct audits to ensure all inspection activities are in accordance with policies and procedures, regulatory, legal, and ethical requirements, escalating issues to senior/executive management as necessaryMaintain professional image as a trusted service-provider and partner through consistent adherence to brand standards, including proper appearance and maintenance of self & staffManage field staff personal time off, timecards, overtime expense approval, and reportingUtilize effective time management skills while performing job dutiesManage regional equipment logistics and inventoryPrepare and deliver training to staff, builder, and trades. Maintain certification records for staffProvide authoritative, quick-decision making based on knowledge and experienceSupervise and manage employees including interviewing, hiring, training, counseling, and disciplinary actionsPresent consistent professional communication skills - verbal and writtenProvide world class customer service - internal and externalDrive team members to be accountable for delivering an exceptional customer experienceReview and monitor sales and service performance against plan to identify gaps, issues, and best practices; develop and implement action plans to close the gaps and resolve the issuesCollaborate with leadership to assess regional strengths, weaknesses, and threats to our quality servicesDesired Competencies:Direct experience with IECC RESNET energy code and building specialty programs such as, EPA Energy Star, Watersense, Build it Green, and LEEDAbility to read building plansMust be physically agile and able to perform inspections in new construction environments such as attics or tight spacesComputer competency and office skills to provide data reporting and metric analysisStrong desire to learn building and energy codeKnowledge in residential construction practicesAbility to build strong personal relationships with staff and internal clientsAbility to coordinate and manage required assignments with minimal supervision (daily/weekly/monthly)Computer skills in Excel, Outlook, and an ability to learn other computer applicationsSelf-motivated person who is highly detail oriented and has a "can do" attitudeStrong communication skillsMust be in good physical condition and able to carry up to 50/lbs. of equipment, climb ladders, and hoist themselves up into attic spaces.Education, Experience and Desired Qualifications:Bachelor's Degree in Business Management or equivalent preferred. Or AA degree and 5+ yrs. of Management experienceKnowledge of construction building practices and knowledge of energy efficiency code requirements within the new construction industry5+ years' experience as Construction Superintendent or Field SupervisorProfessional license: IRC, Contractor, Certified Trade, or Building energy efficiency certificationsProfessional affiliation preferred: HVAC or Building Science affiliations welcomeFamiliar with standard concepts, practices, and procedures within the construction fieldPrevious experience in green construction concept buildingCurrent and valid driver's licenseHas current vehicle registration and required insuranceSupervisory Responsibility: This position will require the management of 6-12 Field InspectorsWork Environment:This job operates in a split professional environment. The FOM shall coordinate work schedules and conduct meetings from their home office. They will also split their time inspecting field work, attend trainings, and meet on various job sites with staff, clients, and trades. The FOM will also be required to present information to builders, and train staff, clients, trades periodically on energy code and service inspection requirements. This role will routinely require the standard use of office equipment such as computers, phones, photocopiers, and tablets to move data in a timely manner.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.This position will require the employee to travel to and traverse construction job sites. The employee will be required to wear personal protective equipment while on job sites. The employee will regularly be required to carefully navigate job sites with trenches, construction materials and debris. The employee must be able to climb stairs, climb ladders and occasionally enter attics and other confined spacesWhile performing this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is regularly required to stand or sit and move about the facilityPosition Type/Expected Hours:This is a full-time position. Days and hours of work are Monday through Friday 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demandTravel: Travel will be limited to jobs within your regional jurisdiction. Can range from 10% - 40%
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