Senior System Tester/ QA Engineers

Senior System Tester/ QA Engineers

Location: Remote Duration: Contract

Client: New Hampshire Dept of Health and Human Service

Job Description

• Provide day-to-day application support to business applications, off-the-shelf, custom, thick client, web, and mobile applications.

• Collaborate and coordinate internal and external technical and non-technical resources to deliver support and project tasks.

• Support and improve business processes, application use, and the development of performance metrics.

• Timely resolution of user requests and technology issues.

• Train employees on application use, functionality, data quality and reporting and help them resolve application issues.

• Produce organized and informative system documentation, including details of application configuration and installation and client infrastructure.

• Build and create a knowledge base; ensure other IT team members are informed and educated.

• Management of relationship business partners, internal and external technology partners, and vendors.

• Analysis and implementation of best practice business processes aligned with the correct technology and tools.

• Monitor routine and critical processes and workflows and proactively identify problem trends

Required Skills & Qualifications

Bachelor's Degree or higher with six (6) or more years of experience, at least three (3) of which would be in projects of similar size and complexity.

• Works as part of a team of developers, architects, business managers and systems administrators reporting to a team lead or could be a team lead.

• May supervise teams.