QA Automation Manager

QA Automation ManagerThe QA Automation Manager owns software quality outcomes across PartsSource's critical product portfolio, including our Salesforce platform. This is a senior people-management role that combines deep technical expertise in automation architecture with proven team-building experience and a track record of leading organizations from manual testing to automation-first practices.You will directly manage and grow a team of automation engineers, lead offshore automation resources across time zones, and partner closely with Engineering, Product, and DevOps to embed quality at every stage of the delivery lifecycle. This is the most consequential quality role in the organization — we're looking for a proven change agent who has done this before and is ready to do it again.Team Leadership & People ManagementDirectly manage, hire, develop, and retain a team of automation engineers; own performance reviews, coaching, and career development within the QA function.Lead and coordinate offshore automation teams across multiple time zones, maintaining delivery accountability and team cohesion.Set clear performance expectations, build a culture of quality ownership, and develop automation engineers in best practices and technical rigor.Manual-to-Automation TransformationDefine and execute the strategy and roadmap for transitioning QA operations from predominantly manual testing to a mature, automation-first practice.Establish the frameworks, upskilling plans, and success metrics to drive and sustain 100% automation coverage across the product lifecycle.Serve as the organizational change agent for quality — influencing engineering and product culture, not just technical tooling.Automation Architecture & ExecutionDesign and validate scalable, maintainable test automation architectures using Playwright and/or Selenium; own framework decisions from design through production.Lead automation coverage across web, API (REST/GraphQL), mobile (Appium, Espresso, XCUITest), and Salesforce platforms — including Lightning UI, custom components, flows, and Salesforce APIs.Integrate automation pipelines with CI/CD tooling and cloud-based testing platforms (BrowserStack, Sauce Labs, or equivalent) for consistent, scalable execution.Apply AI-assisted development tools (GitHub Copilot, Claude, ChatGPT, or equivalent) to accelerate test code generation and improve automation ROI.Quality Standards & Delivery ManagementManage delivery timelines and communicate program health, risks, and quality metrics to technical, business, and executive stakeholders.Establish and enforce test management practices using enterprise tools (TestRail, Xray for Jira, PractiTest, or equivalent); validate artifact quality before every deployment.Own test infrastructure provisioning within containerized environments (Docker, Kubernetes); troubleshoot complex test failures and performance issues across distributed platforms.Drive continuous improvement in test coverage, execution speed, and automation ROI; report progress against transformation goals to engineering and product leadership.What You'll BringRequired5+ years of direct people-management experience, including hiring, performance reviews, coaching, and career development of QA and automation engineers.Demonstrated track record of leading a manual-to-automation transformation — defining the strategy, roadmap, frameworks, upskilling plan, and metrics to get there.Expert-level proficiency with Playwright and/or Selenium (5+ years); proven ability to architect and scale production-grade automation frameworks.Hands-on experience automating Salesforce applications — including Lightning UI, custom components, flows, and Salesforce APIs — using tools such as Provar, Copado, Selenium, or Playwright.Expertise in API testing (REST/GraphQL) and mobile automation (Appium, Espresso, XCUITest) across multiple platforms and device configurations.Hands-on experience building CI/CD pipelines for automated test execution and reporting at scale; familiarity with Docker and Kubernetes for containerized test environments.Demonstrated use of AI-assisted tools to accelerate test development and improve team productivity.Strong communication skills — comfortable presenting to technical, business, and C-level audiences.PreferredExperience with load and performance testing tools (JMeter, k6, Gatling, LoadRunner, or equivalent).Background in Agile/Scrum environments and sprint-level QA planning.Advanced knowledge of test data management strategies.Who We Want to MeetAct Like an OwnerYou take full accountability for quality outcomes — not just test execution. You own the team, the transformation roadmap, and the standard of work that ships. Accountability & Execution, Results DrivenServe with PurposeYou understand that quality infrastructure directly protects patient care. You bring urgency and rigor to your work because the downstream stakes are real. Clear & Critical Thinking, Relationship ManagementAdapt to ThriveYou've led teams through significant change before and know how to bring people along. You stay current on tooling and patterns — and you translate what you learn into team capability. Learning Agility, ResilienceCollaborate to WinYou build trust across Engineering, Product, and DevOps through clear communication and consistent follow-through. You manage distributed teams with structure, clarity, and care. Team Orientation, Alignment & CohesionChallenge the Status QuoYou question manual processes, surface inefficiencies, and drive adoption of better patterns. You back improvement proposals with data and a concrete implementation plan. Curiosity & Problem Solving, Continuous ImprovementBenefits & PerksCompetitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)Career and professional development through training, coaching and new experiences.Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.Inclusive and diverse community of passionate professionals learning and growing together.Interested?We'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit.About PartsSourceSince 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.EEOPartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Legal authorization to work in the U.S. is required.