Production Manager

Production ManagerCampers Inn RV is looking for a Production Manager. This role is responsible for leading the service department team.At Campers Inn RV, we're more than a dealership—we're a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer's Trusted Resource for our employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change. As we continue to expand across the country and prepare for global growth, we're proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve.Founded in 1966 by Art and Fran Hirsch, Campers Inn RV has grown into the Nation's Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states. Our family-focused roots still guide us today—treating every employee and customer with fairness, respect, and genuine care. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do.Our dedication to excellence has earned us national recognition. Since 2010, we've been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry.Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference.What We OfferOngoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing educationComprehensive health and welfare plan to all full-time employees (30+ hours/week), including: Major Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance (Basic, Supplemental, Spouse, and Child available), Employee Assistance Program (EAP), Paid Time Off, Qualified retirement plan (401k) with Employer MatchFair and competitive compensationEssential Job FunctionsThis is a safety sensitive positionLead daily Service Department Technician activitiesSupervises shop personnel providing support with technical installationsTrain employees on new products and safety procedures. Mentors new techniciansMonitor and review work schedules, technician productivity and labor control reportsTrack monthly departmental resultsAssures productivity standards are metProvides "cradle to grave" customer serviceMay answer phones and provide assistance to customersMaintain a safe work area for customers and coworkersPerform other miscellaneous duties as assignedMay cross train to perform other dutiesPerform in the role of shop expertEnsure Quality Controls are in place and performs inspections to verify repairs are performed to company and factory standards.Conduct shop meeting to cover safety, new policies, and manufacturer subjectsAttend off site training to keep informed of the newest advances in the industryQualificationsEducation: High school diploma or equivalent is requiredLicenses or certifications: Valid Driver's license and good driving record required. Some supervisory experience is preferred. RVIA/RVDA certification or Master certification preferred. Forklift experience/certification preferred, or ability to be certified within one year is required.Experience: Education and/or experience in the RV industry commensurate is requiredAbilities: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to plan and prepare work schedules for optimum coverage. Ability to communicate in a professional and tactful manner. Ability to prioritize work assignments. Ability to provide accurate and helpful information to customer. Ability to analyze and write reports. Ability to handle problems and facilitate successful outcomes. Willingness to accept additional tasks, duties and/or direction from management. Basic math skills. Comprehensive knowledge of product installation activities. Working knowledge of the activities, methods procedures and policies of a Service Department environment. Advanced knowledge of products, installation schedules, products prices and current sale items. Knowledge of MS Office. Ability to use company system applications, including Motility Systems2K and other software as applicable. Ability to safely handle solvents and chemicals. Ability to navigate other risks associated with working around machines, tools, and RVs. Ability to move RVs of various sizes as needed. Ability to organize various physical tasks through adjusting, climbing ladders, connecting, lifting, pulling, pushing, or bending. Ability to stand for long periods of time. Ability to reach above shoulders and lift a minimum of 50 poundsCamper's Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper's Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.