Senior Technical Program Manager

Technical Program Manager

Degree Required: High School Diploma Required Skills: • 10+ yrs of experience • Program management with cross-functional coordination, particularly with Quality Assurance • Strong written and verbal communication skills for executive updates and release management • General software release management experience - knowledge of software testing, how quality software is upheld Preferred Skills: • Ability to automate workflows using artificial intelligence tools • Technical depth & fluency - understanding how a software works, how systems connect. Software eng background or technical depth of role • Stem or computer science background or analytical experience would be a plus • Experience with mobile application development and hardware-software integration is a significant advantage • Candidates with experience at large technology companies, especially former Client employees, are preferred because they understand the organization's culture and the scale of cross-functional coordination required Overview: The Technical Program Manager will focus on driving launch readiness for Client future wearable devices, specifically regarding their integration into the Client AI mobile application. Responsibilities: Acts as the connective layer between Device Programs and Client Mobile App engineering teams New device launch execution: • Track execution of deliverables against upcoming milestones with Engineering and QA teams. •Work with Wearables pods through the Engineering STL to ensure milestone delivery. • Communicate consolidated status to Device Programs and C50 leads. • Seek opportunities to automate workflows: • Automation upside: ~50% reduction. Milestone/deliverable rollups and status packet generation are structured and automatable; the residual need is exception handling and judgment. • Mobile App weekly release management — feature readiness -Not in scope: driving the shiproom (remains with TPM/Release Eng). • In scope: ensuring feature readiness for an upcoming release by driving deliverable milestones and readiness criteria to completion. • Drive down launch blockers, VIP bugs and SEVs via direct reachouts to task/feature owners and engineers. • Orchestrator hygiene & change enablement -Follow up with deliverable owners to keep Orchestrator data accurate and current. • Answer owner/XFN questions on why, how, and where to record their work. • Validate submitted actions for correctness before they propagate into leadership reporting. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.