Advanced Compliance Specialist - Asset & Records Control - Akron Fairlawn

Job Title: Compliance Specialist/Advance Compliance Specialist/Senior Compliance Specialist - Asset Policy & Reporting

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.


This position reports to the Manager, Asset Management Support and supports the development, maintenance, and monitoring of AMRC in alignment with FirstEnergy and North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) policies and procedures. Responsibilities include creating, revising, and maintaining AMRC technical documents. The successful candidate will be a part of our group that supports business area initiatives to ensure value across the organization by leveraging expertise, industry associations, and corporate analytical resources. This role leads the initiative and facilitates the security, review, and approval of the Transmission Outlook Report.

This role can be located at FirstEnergy locations with preference Akron, OH, Holland, OH. Greensburg, PA, Reading, PA, Fairmont, WV.

Responsibilities include:

• Maintain and update AMRC processes and procedures, including the administration of compliance policies, programs, and procedures related to North American Reliability Corporation (NERC) CIP and PRC Reliability Standards.
• Ability to perform in-depth reviews of business unit processes, procedures, and related controls to determine the effectiveness of reliability standards adherence and compliance practices.
• Authoring and revising operating procedures, reference documents, desk guides, and associated documents.
• Coordinate the security, facilitation, review, and approval of the Transmission Outlook Report.
• Collaborating with Subject Matter Experts (SMEs) from each relevant department to obtain necessary information and ensure accurate documentation of processes and procedures.
• Managing document content and maintaining a controlled document repository.
• Demonstrating professional demeanor and excellent customer service skills in collaborating with customers/stakeholders to answer questions and concerns about documents produced and resolve differences in professional opinion.
• Working on other specialized projects as needed and presenting to various levels of management.
• Identifying internal process enhancements and striving toward increasing efficiency.
• Estimating project timelines and tracking project tasks to meet customer/stakeholder needs.
• Review and interpret requirements from regulatory entities, including state commissions and the North American Electric Reliability Corporation (NERC).
• Assess compliance with state and federal regulatory commitments by supporting regulatory reporting against applicable policies and standards.
• Support Asset Management and Operational Excellence business plans and initiatives, as required.
• Have a working knowledge of work management processes of related systems in CASCADE, PowerPlan, EDOA, FileNet (Content Navigator), and SAP. Additional training in these systems will be trained as needed.
• Lead and participate in weekly CIP Medium Impact and Low Impact Change Control meetings to ensure all cyber assets changes are noted so documentation can be updated appropriately.
• Maintain systems to track/ monitor compliance with the NERC reliability standards.
• Supporting the Emergency Plan through participating in the assigned storm duties including hazard response and hazard dispatch activities as needed, including off-hours, weekends, and holidays.
• Travel may be required at times across the FirstEnergy system.

An employee hired at the Advanced Compliance Specialist or Senior Compliance Specialist level will be expected to perform all the above responsibilities with more proficiency, and in a more independent manner than the Compliance Specialist.

Qualifications:
• Bachelor's degree in Information Technology, Engineering, Business Administration, English, Communications, or related discipline with a minimum 4+ years’ professional work experience is preferred. An advanced degree or professional certification is preferred.
In lieu of a degree, 7 years of direct, related industry experience will be considered.
• Related experience includes writing operating procedures, instruction manuals, technical descriptors, and reports in a technical environment.
• Demonstrate strong verbal communication skills to effectively collaborate with customers and stakeholders and guide decision-making or consensus.
• Ability to manage, organize and prioritize work, while maintaining strong attention to detail.
• Independently drive assignments and document creations/revisions to completion to meet
established deadlines.
• Ability to complete typical assignments with minimal assistance or direction.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy, which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs.

FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers, and the public. Our goals are to provide a safe work environment, maintain an accident-free, injury-free workplace, and promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.

The estimated pay range for this role is $68,425-$133,800. The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range $82,110-160,560.

FirstEnergy Human Resources Team