Bakery Cafe' Team Lead

Job Description

Job Description

Bakery Café Team Lead

Location: Janesville, Wisconsin 

Reports To: Manager 

Position Type: Full-Time

Position Summary

We are looking for a dependable, hospitality-minded Bakery Café Team Lead to support daily operations, guide employees, and help create a warm, welcoming guest experience in Janesville, Wisconsin.

Reporting to the Bakery Manager, this hands-on leader helps the café run smoothly by maintaining food quality, guest service, cleanliness, production, staffing, and cost-control standards. The Team Lead works alongside employees each day, provides steady direction, and helps keep the team focused during both routine and busy service periods

Key Responsibilities

• Lead daily café operations, including opening, shift changes, closing, service flow, team assignments, and readiness for each part of the day

• Model warm hospitality by greeting guests, supporting attentive service, and helping resolve guest questions or concerns with care

• Support production, stocking, product quality, food safety, cleanliness, and presentation standards throughout the shift

• Assist with scheduling, coverage, onboarding, coaching, training, and clear daily communication with employees

• Monitor inventory, waste, labor needs, cash-handling procedures, register counts, and other cost-control priorities

• Communicate staffing, maintenance, purchasing, service, and operational concerns to the Bakery Manager in a timely manner

This position plays an important role in helping employees feel supported, guests feel welcomed, and daily operations stay organized and consistent.

Qualifications

• Previous supervisory or shift-lead experience in a café, bakery, restaurant, coffee shop, quick-service restaurant, or similar foodservice environmen

• Strong communication, organization, coaching, and problem-solving skills, especially in a fast-paced guest-service setting

• Working knowledge of food production, guest service, sanitation, inventory, scheduling, and basic cost controls

• Comfortable working hands-on across bakery, café, front-of-house, service, and storage areas

• Ability to give clear direction while contributing to a positive, respectful, guest-focused workplace

• Food safety certification preferred or ability to obtain certification within the required timeframe

Physical and Scheduling Requirements

• Ability to stand and walk for extended periods and lift up to 60 pounds

• Ability to work in kitchen, café, service, and storage environments

• Availability to work mornings, evenings, weekends, holidays, and varying shifts based on business needs

• Reliable transportation and dependable attendance required

Ideal Candidate

The ideal candidate is a reliable, hands-on foodservice professional who enjoys serving guests, supporting teammates, and keeping the Bakery Café welcoming, organized, and well cared for each day. They are comfortable balancing hospitality, product quality, teamwork, organization, and cost awareness while helping the Bakery Manager carry out daily priorities.