Restaurant Manager

About the Job

Restaurant Manager - Family Steakhouse

We are seeking a qualified individual to contribute to the financial and operational success of our restaurant. As a Restaurant Manager, you will play a key role in leading and directing the team, ensuring adherence to service standards, and maintaining a safe and sanitary environment for both guests and Team Members.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Capable of leading and directing others effectively.
• Follows service standards and sequence of service as outlined.
• Responsible for ensuring that all employees adhere to organizational Policies & Procedures.
• Oversees all areas of the restaurant to maintain a safe and sanitary environment for guests and Team Members.
• Performs miscellaneous job-related duties as assigned.

CORE COMPETENCY REQUIREMENTS:

• Guest Service: Manages difficult or emotional guest situations; responds promptly to guest needs; identifies and resolves problems in a timely manner.
• Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification without interrupting; demonstrates group presentation skills; participates in meetings.
• Team Work: Balances team and individual responsibilities; contributes to building a positive team spirit; puts the success of the team above own interests; gives and welcomes feedback; creates a positive work environment.
• Planning & Organization: Able to prioritize and plan work activities; uses time efficiently.
• Professionalism: Reacts well under pressure; accepts responsibility for own actions; treats others with respect.
• Quality of Work: Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; monitors entire staff for adherence to operational standards.
• Delegation: Delegates work assignments; matches tasks to talent; sets expectations and monitors delegated activities; provides consistent and specific feedback.
• Safety & Security: Observes safety and security procedures; reports potentially unsafe conditions; maintains a safe work environment; determines appropriate actions beyond guidelines.
• Managing People: Takes responsibility for subordinates' activities; is available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies guest feedback; continually works to improve supervisory skills.
• Financial: Works within the approved budget; contributes to profit and revenues; understands implications of decisions; displays orientation to profitability; understands P&L report; uses reports to identify areas of opportunity.
• Diversity & Ethics: Promotes a harassment-free environment; treats everyone with respect; works ethically and with integrity; upholds organizational values.
• Leadership: Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback and gives appropriate recognition to others.
• Problem Solving: Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics.

QUALIFICATIONS:

Education and/or Experience:

• High School Diploma/GED or 2+ years related experience and/or training or equivalent combination of education and experience is required.

Language / Mathematical Skills:

• Able to read and interpret financial and written information.
• Able to speak and understand English both written and verbally.
• Ability to add, subtract, multiply, and divide in all units of measure.

Reasoning Ability:

• Able to solve practical problems and interpret a variety of instructions and data.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to stand, use hands, talk and hear. The employee is occasionally required to stoop, kneel or crouch.
• The employee must frequently be able to lift, pull and push up to 50 pounds.

WORK ENVIRONMENT:

• While performing the duties of this job, the employee is regularly exposed to machinery with moving mechanical parts, sharp objects, and open flames.
• The employee can sometimes be exposed to wet, humid, cold, or hot conditions. The noise level in the work environment is usually moderate. Hours include varied shifts, which include weekends and holidays. Schedules are based on the needs of the business.

Performs miscellaneous job-related duties as assigned.

Target Base Salary: $60,000 - $65,000 Plus Bonus and Benefits

As part of our standard recruiting process, we may contact you via SMS text message or email regarding potential job opportunities that align with your profile. By responding to this message and providing us access to your email address and phone number, you agree to these communications. Please note that standard message and data rates may apply depending on your mobile phone service plan. To seek assistance or opt-out of our SMS messages, you can reply with "HELP" or "STOP" at any time. Your consent to communicate with you via SMS text message moving forward is greatly appreciated and will help us keep you informed about exciting career prospects in the future. Thank you for considering this important aspect of our recruitment process.