Talent Acquisition Manager

Manager of Talent Acquisition

Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, whether it's for a routine patient visit or a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.

Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.

The Manager of Talent Acquisition is responsible for building and leading a high-performing team of recruiters and onboarding coordinators who are focused on achieving the organization's recruitment goals. Acts as the leader in charge of the daily operations of a specific TA functional area. The TA Manager will work closely with the Director of Talent Acquisition in developing effective recruitment and retention strategies. Works collaboratively with other TA managers in driving and executing these strategies and is responsible for measuring performance to push continuous process improvement.

Functional Area: Recruiter Performance

Manages and leads the day-to-day activity of TA operations and effectively leads a team of recruiters to drive performance and achieve recruitment operational efficiencies. Leads the team's workforce planning efforts by working closely with hiring leaders, the operations team, and HR partners. Partners with senior leadership, business owners (VPs, Directors, and HRD/Ms), and the recruitment team to develop and implement recruitment strategies to directly drive staffing efficiencies and reduce overtime and agency utilization in the team's areas of responsibility. Acts as a subject matter expert for talent acquisition and serves as a consultant to both the recruiting team and the hiring departments on talent acquisition and HR-related matters. Develops and executes creative strategies to build a strong talent pipeline within the team's areas of assignment. Leads and drives process improvement initiatives for the talent acquisition department. Works closely with the Director of Talent Acquisition to develop and execute recruitment branding and marketing initiatives. Works closely with the Director of Talent Acquisition to develop and execute strategies to ensure a positive candidate experience. Supports the execution of organizational and HR goals. Prioritizes and effectively manages the team's areas of assignment. Sources and recruits for senior leadership and specialty positions.

Functional Area: Administration & Compliance

Manages and leads the day-to-day activities of the TA Candidate Experience Onboarding Coordinators team (CET-OB) by providing oversight, coaching, training, feedback, and performance management. Drives the onboarding team's performance to reach key targets and goals. Accountable for driving key team metrics related to efficiency (speed, accuracy, compliance). Manages routines such as process compliance, weekly touch-base meetings, sharing of best practices, recognizing successes, etc., and ensures strict onboarding timelines and processes are enforced and met. Accountable and responsible for all TA compliance, contracting and finance resources, governance, schedules, economics, risk mitigation, compliance with regulations and standards, as well as business continuity. Designs, develops, implements, and evaluates the effectiveness of highly innovative records/compliance and contracts solutions to meet complex business needs and support cross-functional transformation goals. Assesses and identifies technical/procedural solutions to business, regulatory, and legal challenges. Develops and executes records and contracts management strategies of extensive scope, extraordinary complexity, and organization-wide impact. Leads teams in the definition, planning, execution, and enhancement of records and contracts programs. Ensures alignment of TA contracts with overall organizational strategies. Collaborates with other TA managers to ensure that process improvements, policies, and operational procedures are documented and captured for TA. Engages with key business stakeholders (Risk, Compliance, IT, Procurement, Finance) to understand their needs and form highly productive relationships that are mutually beneficial. Leverages those associations to present innovative solutions for the TA area. Consults with TA teams and leadership, as well as business leaders, to help identify areas of opportunity and recommend improvements as needed. Oversees TA finance and invoicing operations, including the management of various recruitment and retention programs.

Performs all other related job duties as assigned.

Generally requires 5 to 7 years of related experience. Management experience is required.

Bachelor's degree in a related field is required.

Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in the use of job-appropriate technology and software applications.

Valid license or certification is required as needed, based on the job or specialty.

Physical Requirements

Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).

Environmental Conditions

Jobs in this group are required to function in a fast-paced environment with occasional high-pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies, and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as communicable diseases, toxic substances, medicinal preparations, and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to the hospital environment outside of the office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).