Service Director

Service Director

This is not a remote position. Drug-free workplace. Must be willing to submit to a Pre-Employment Background Check, Motor Vehicle Report Review & Drug Screen.

There are always new opportunities, but few as extraordinary as this. If you are looking for a lasting career as a Service Director at an incredible company, with all the technology and equipment you could need, in an ideal location, this might be the perfect fit. This is your opportunity to create a future for yourself and build something incredible!

We are looking for:

• A manager who is a driven, self-motivating leader with the capacity to manage their department day to day and has a vision of constantly striving for the best will thrive in this fast-paced environment.
• Our ideal manager is someone who will help create one of the best service departments for customers and employees alike.
• A high energy, dynamic leader with previous experience as a service and parts director.

Relevant Work Experience:

• 5+ years of progressive dealership operations experience, preferably working as a Service Manager or Fixed Operations Director. Service Advisor experience is a plus.
• Fluency in CDK, ability to write op codes, electronic multi-point utilization, and a proven track record of delivering CSI ahead of OEM benchmarks.
• Understanding of dispatch processes, electronic MPI tools, declined services and DMS reporting.
• Understanding of OEM warranty claim requirements and manufacture KPIs.
• Proven leadership ability to mentor and train others.
• Excellent verbal, non-verbal, and written communication skills when working with customers, team members, and automotive colleagues.
• Competitive and self-motivated attitude with eagerness to improve.
• Proficient computer skills such as CDK, Microsoft Office, etc.
• Professional appearance, demeanor and work ethic.
• Knowledge of X-Time.

Employee Benefits Offered:

• Medical Insurance offering 100% coverage
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program
• Supplemental Benefit Insurance, including Short-Term & Long-Term Disability Insurance
• 401(k) with Employer Match
• Paid Time Off
• Employee Discounts

EEOC STATEMENT

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.