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Leasing Consultant (Part-Time)

Brookfield Properties

Leasing ConsultantThe Village at Legacy Ridge - 3850 W 112th AveBrookfield Properties offers a wide range of options for any stage of life with unparalleled quality, service, and support.Position SummaryOur Leasing Consultants create a positive and lasting influence on visitors, prospects, and residents by understanding the importance of first impressions. As a Leasing Consultant, you manage your own success by attaining leasing goals, such as occupancy and rent growth, and by building positive rapport with prospects and residents. You will be managing leads within our CRM, scheduling tours and showing apartments all day, and encouraging prospects to submit their online application. Every day you will help our prospects to find their home at your community. If you're passionate about people and are looking for the right opportunity to make a difference and get you started on a long-term career journey, then come take that first step with us.Essential Job Function1. Customer Service (30%)Deliver unmatched service to prospects and residents to exceed expectations and nurture satisfactionGuide prospects through the leasing experience to make renting easyServe as the liaison through the application, leasing screening, and move-in process, including all related paperworkFully dedicated to prospects through answering calls, emails, chats, and textsEncourage prospects to applyAbility to work a flexible schedule, including evenings and weekends: our communities are busiest on the weekends2. Sales (40%)Communicate detailed information regarding communities and apartments to prospectsGenerate interest in the community by conducting informative and personalized tours that result in new leasesDrive the sale by highlighting the quality of the community and the lifestyle of an apartment homeDevelop deep knowledge of the rental process and their assigned markets neighborhoods and translate that into successful sales interactionsEmploy effective selling techniques to close the saleWork collaboratively with the onsite team to exceed occupancy goals and objectivesMaintain current knowledge of apartments, building amenities, and local agencies or attractions of interest to prospective residentsMaintain awareness of current rental rates and promotions of competitive propertiesProject a favorable image of the community at all times to achieve property objectives and public recognitionSchedule tours and show apartments3. Leasing Administration (30%)Actively participate in the leasing process by monitoring inbound leads, qualifying prospects, leasing apartments, touring prospects, following up after each tour, and completing move-in procedures in accordance with established policies and proceduresProactively manage all leads and customer experience using the Customer Relationship Management Software (CRM)Complete assigned CRM tasks within the appropriate time frameManage leasing requests from existing residents, including lease breaks, roommate additions, unit transfers, and moreRun applications, communicate screening results, prepare and send leases, and collect all required information and documentation for a smooth move-in processInspect apartments prior to resident move-in to ensure move-in ready condition and schedule any outstanding items with the maintenance teamMaster the leasing process in its entirety, from post-tour follow-up emails and prompt prospect calls to closing all tasks in the CRMEducationHigh school diploma/GED requiredAssociate degree in Customer Service/Hospitality preferredWork Experience1-2 Years of sales and customer service experience including reaching sales goals in a fast-paced environment (e.g., property management, hospitality, retail, or restaurant) required1-2 Years of previous leasing experience within the multifamily property management industry preferredLicenses & CertificationsValid driver's license depending on property requiredCompensation$15.86 - 22.20 hourlyThe position will be opened until it's filled.Competitive Commission Program:Bonus commissionRenewal commissionHousing discountOther Bonuses & Incentives where applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy ContestsGreat Incentives!Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:Full benefits packageGenerous paid time off401(k) with company matchGrowth and advancement opportunitiesLucrative referral bonus programIncredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)?!Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

Vacancy posted more than 2 months ago

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