Operations Manager

Who We Are

Birdies is one of the fastest-growing pre-roll brands in cannabis. We make a proprietary straight roll with modern branding and a loyal following. We’ve partnered with WYLD - the #1 cannabis edible brand in the country - for licensing, sales, and distribution. We currently operate in California and Arizona, and just launched New York, with plans to expand nationally. We're a small, collaborative team in high-growth mode, and we're looking for driven self-starters who are excited by the opportunity to grow with us.

Role Overview

Birdies is growing fast: adding new retail accounts, rolling out new SKUs, and expanding into new states. As the business scales, so does the complexity of production operations. We’re hiring an Operations Manager to own day-to-day production coordination across our active markets. This is a hands-on role focused on project managing production end-to-end: sourcing and evaluating materials, building product formulations, coordinating manufacturing runs, and communicating with internal and external stakeholders. You’ll also be expected to proactively improve production processes, drive operational efficiencies, and help build scalable systems as we expand into new states. You’ll be working directly with vendors and manufacturing partners daily, so strong communication skills and a sense of urgency are essential.

Responsibilities

Sourcing & Materials

• Source biomass and production materials; evaluate quality, pricing, and vendor reliability
• Build and maintain the vendor list, including finding new suppliers and managing existing relationships
• Coordinate compliance testing of materials as needed, including establishing relationships with and evaluating new testing partners in each state
• Ensure sufficient biomass and materials are on hand for upcoming production runs
• Track purchasing and payment status across vendors

Product Formulation

• Create unique product blends that meet Birdies’ specifications and quality standards
• Calculate weights, ratios, and formulation details for production batches
• Coordinate formulation adjustments with manufacturing partners

Production Coordination

• Manage production scheduling, timelines, and run planning across active markets
• Communicate daily with our partners on production status, issues, and deadlines
• Track inventory supply levels and flag reorder needs before stockouts
• Coordinate packaging materials procurement and delivery to manufacturing sites

Production Reporting & Process Improvement

• Review and track production output, yield, and scrap against targets
• Maintain visibility into packaging materials inventory and SKU-level forecasts
• Provide regular production status updates to leadership
• Identify bottlenecks, inefficiencies, and opportunities to improve operations as we scale
  
  

Who You Are

You’re organized, operationally sharp, and comfortable managing multiple workstreams across partners and markets without dropping balls. You’ve managed production schedules and vendor relationships before, ideally in cannabis or CPG. You move fast, communicate clearly, and care about details because you understand that a missed reorder or a failed compliance test has real downstream consequences. You thrive in lean, fast-moving environments where you’re building systems, not just maintaining them.

Required

• 3–7 years of experience in operations, production management, or supply chain
• Direct experience managing manufacturing partner or vendor relationships
• Strong communication skills and sense of urgency, you’ll be the primary point of contact for vendors and manufacturing partners
• Strong organizational skills and ability to manage multiple production timelines across markets
• Comfortable working in ambiguity and building processes from scratch
• High attention to detail and low tolerance for sloppy work
• Self-starter who can work independently with minimal oversight
• US-based with availability during business hours

Strongly Preferred

• Cannabis industry experience, ideally you’ve worked at a brand, manufacturer, or MSO and understand production workflows, compliance testing, METRC, and sourcing
• Familiarity with multi-state cannabis operations and the differences between markets
• Experience in an entrepreneurial or early-stage environment
• Experience and openness to working with AI tools
• Near the Greater Los Angeles area (not required)