Senior Analyst, Business Process & Analytics

Job Location: Corporate Indianapolis

PRIMARY PURPOSE: This role is designed for a naturally curious, business-minded problem solver who stays informed on new and emerging technologies and understands how business processes work in the real world. The position serves as the connection point between business needs and technology solutions—identifying operational challenges, exploring practical applications of AI and other emerging tools, and helping turn complex business problems into smarter, more efficient, and scalable solutions. Partners with business leaders to identify operational challenges, streamline workflows, and implement new solutions that improve productivity, decision-making, and employee effectiveness. This role serves as the bridge between business teams and technology teams, translating real-world business needs into practical AI use cases and measurable outcomes. Prepare and analyze all reporting for Lease Services used by the Executive team. Perform ad-hoc analysis and communicate key findings as needed. The functions of this role are designed with the purpose of obtaining the execution of documents in a timely manner to facilitate the tenant opening quicker. Accomplished by guiding the business in making informed decisions to enhance processes, strengthen leasing strategy, and transform data into actionable insights. Position requires flexibility to adjust to changing tasks as the needs arise and the department evolves.

PRINCIPAL RESPONSIBILITIES

• Analyze business processes to identify opportunities for AI-driven improvements, partnering with department leaders to understand operational challenges, define desired outcomes, and implement solutions that deliver measurable business value, increased efficiency, and user adoption.
• Develop AI use case roadmaps aligned with business objectives.
• Document requirements and translate business needs into AI or non-AI solution designs while coordinating with IT and business teams during implementation.
• Support change management, training, and user adoption efforts.
• Stay informed of emerging tech capabilities (including AI) and recommend innovative applications.
• Deliver monthly, quarterly, and Ad-hoc leasing and legal performance reports to surface actionable insights and influence decision-making.
• Works with management to streamline reporting processes, develop new reports based on business needs, and determine business value of existing reports based on current business needs.
• Performs data quality/consistency review in various systems and databases, including but not limited to the following: Identifies and reviews issues with data related to human error, programming or processes and coordinates resolution with Financial Operations or the appropriate parties.
• Ensures that the data is accurate and current as Leasing and Senior Management utilizes these reports to make sound business decisions.
• Responsible for performing ad-hoc analysis, report development, and presentation of key findings as directed by new business requirements and Senior Management.
• Works as a SME between Lease Services and other departments to troubleshoot and coordinate the resolution of bugs/data issues across systems.
• Is a key player in driving business innovation to modernize how our leasing business functions.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent experience in business, computer science, technology, analytics, information systems, or a related field preferred, with demonstrated experience applying technology to improve business processes.
• Business analyst, operations, consulting, or process improvement background.
• Experience with one or more AI tools or platforms, such as Claude Code, Gemini, Copilot, Harvey, or similar technologies, preferred.
• Strong problem-solving and critical thinking skills.
• Curious, adaptable, and passionate about business innovation.
• Excellent written and oral communication abilities.
• Excellent organizational and prioritization abilities.
• Proficient in Microsoft 365 (Sharepoint, Excel, Word, etc.)
• Project Management experience a plus
• Ability to identify trends, measure KPI’s, and provide actionable insights to support business decision making.
• Detail-oriented with proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

About Simon Property Group

Simon is a global leader in retail real estate ownership, management and development and an S&P 100 company (Simon Property Group, NYSE: SPG). Our industry-leading retail properties and investments across North America, Europe and Asia provide shopping experiences for millions of consumers every day and generate billions in annual retail sales. Our portfolio includes assets of national and international renown - proven assets that are the preferred location for retailers. In addition to our high quality properties, Simon is also known for our strong balance sheet, a long-tenured and well-respected senior management team, and our innovative spirit, as reflected in a 50 + year history of successful retail real estate development, management, and leasing. Simon was named Fortune’s Most Admired Real Estate Company eight times. We have experienced an explosion of growth and innovation unprecedented in the industry and we look forward to Simon's future.

Equal Employment Opportunity

Simon is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you require assistance or need to request an accommodation due to a disability, please email View email address on click.appcast.io. Please note this email is intended only for accommodation requests related to the application and interview process. Any other correspondence will not receive a response.