Retail Home Delivery Driver - Eastern - PT

Retail Home Delivery Driver - Eastern - PT

Department: Retail

FLSAStatus: Non-Exempt

ReportsTo: DeliveryOperationsManager

SupervisoryResponsibilities

None.

ReportingStructureandFunctionalAlignment

• OrganizationalRetailReportingLine: Delivery Operations Manager > Field Operations Manager > Regional Director of Retail > Vice President of Growth

PositionSummary

TheRetailHomeDeliveryDriversupportsretailoperationsbysafely,accurately,andefficientlydeliveringcannabisproductstocustomersinaccordancewithcompanypoliciesandNevadacannabisregulations.Thiscustomer-facingroleisresponsiblefortimelyorderfulfillment,accuratedocumentation,inventorycontrol,cashhandling,andstrictadherencetodelivery,security,andsafetyrequirements.

EssentialDutiesandResponsibilities

• Coordinateandexecutedailyretailhomedeliveryoperations.
• Delivercannabisproductstocustomersresidencesincompliancewithapplicablelaws,companypolicies,anddeliveryprotocols.
• Verifycustomeridentityandeligibilitypriortocompletingdeliverytransactions.
• Accuratelyprepare,transport,anddelivercustomerorderstoensurecorrectandtimelyfulfillment.
• Accuratelyoperateandmaintainthepoint-of-sale(POS)systemandrequiredseed-to-saletrackingsystems.
• Ensureaccuracyoftransaction,delivery,andinventorydataenteredintorequiredsystems.
• Followpropercashhandlingproceduresduringdeliverytransactions.
• Maintainaccurateinventorycountswhencompilingandreconcilingdeliveryorders.
• Completerequireddeliverydocumentation,receiptverification,reconciliation,andrecordretention.
• Safelyoperateapprovedcompanyvehiclesfordeliverypurposes.
• Conductbasicpre-andpost-tripvehicleinspectionsandpromptlyreportvehicleissues.
• Followassigneddeliveryroutes,schedules,andtimerequirements.
• Complywithcompanypoliciesregardingauthorizedstopsanddeliveryconduct.
• Followestablishedprocedurestopreventloss,theft,ordiversionofcannabisproductsandcash.
• Maintaincustomerandpatientconfidentialityinaccordancewithapplicableprivacyandsecurityrequirements.
• Comprehendandapplyallsecurityandsafetycomplianceproceduresandprotocols.
• Promptlyreportsecurity,safety,compliance,vehicle,ordeliveryincidents.
• Maintaincleanlinessandorganizationofdeliveryvehicles,inventoryareas,anddelivery-relatedworkspaces.
• Identify,address,andappropriatelyescalatecustomerserviceissues.
• Maintainopen,professionalcommunicationwithmanagementandcoworkers.
• Providesupporttoretailanddeliverymanagementtoensureefficientoperations.
• Performotherdutiesasassigned.

Alldelivery,vehicle,security,inventory,andcustomerinteractionactivitiesareperformedinaccordancewithcompanyproceduresandregulatoryexpectations.

WorkEnvironmentandPhysicalRequirements

Thispositionrequiresworkinginenvironmentswherecannabisproductsarepresent,whichmayincludeexposuretomarijuanaodorandplant-relatedairbornedustparticles.

Thisisacustomer-andpatient-facingpositionandrequirestheabilitytosee,hear,andcommunicateeffectivelyinordertointeractwithcustomers,verifyidentification,operatepoint-of-salesystems,andperformessentialjobduties.

Allessentialjobfunctionsandrequirementsdescribedinthisjobdescriptionmustbeperformedwithorwithoutreasonableaccommodation,inaccordancewithapplicablelaw.

Physicalactivitiesmayincludegrasping,walking,standing,sitting,bending,twisting,lifting,climbing,andrepetitivemotions.Mustbeabletolift,carry,andbalanceupto40pounds(upto100poundswithassistance).

ScheduleandWorkHours

Thispositionmayrequireworkingevenings,weekends,holidays,andextendedshiftsbasedonbusinessneedsanddeliveryoperations.

CoreCompetenciesandSuccessMeasures

• Accurateandtimelycompletionofdeliveryroutesandtransactions
• Compliancewithdelivery,security,andcash-handlingprotocols
• Attentiontodetailininventorycontrolanddocumentation
• Professionalcustomerandpatientinteractions
• Safeoperationofcompanyvehiclesandadherencetodrivingrequirements
• Effectivecommunicationandissueescalation
• Reliabilityinscheduling,routing,andshiftcoverage

AdditionalFunctions

• Demonstratesflexibilitybyworkingacrossdifferentareasofthedepartmentorcompanyasneeded,atthedirectionofsupervisorystaff.
• Maintainsaprofessionalappearanceandcomplieswithcompanyuniform,grooming,andidentificationbadgerequirementswhileonduty.
• Communicatesclearly,professionally,andeffectivelyverballyandinwritingwithcoworkers,management,customers,patients,governmentalagencies,andthepublic.
• Usesinitiativeandsoundindependentjudgmentappropriatetotheroleandlevelofresponsibility.
• Performseffectivelyinafast-paced,rapidlychanging,andoperationallydemandingenvironment.
• Demonstratesproficiencywithjob-relatedtechnology,includingWindows-basedsoftware,deliveryapplications,point-of-salesystems,andstandardofficeapplications.
• Maintainsstrongattentiontodetailandaccuracyindailyworkanddocumentation.
• Interprets,understands,andcomplieswithapplicablefederal,state,andlocallaws,regulations,standards,andorganizationalpoliciesandprocedures.
• Establishesandmaintainseffectiveworkingrelationshipswithcoworkers,management,andexternalstakeholders.
• Usesapersonalcellulardevice,inaccordancewithcompanypolicy,toperformjobdutiesusingrequiredapplications,includingbutnotlimitedto:Samsara,Fleetio,OnFleet

ComplianceandContinuingEligibility

EmploymentiscontingentuponongoingcompliancewithNevadacannabisregulations,companypolicies,andthemaintenanceofallrequiredlicenses,permits,andworkcards.Lossofeligibilitymayaffectcontinuedemployment.

EqualEmploymentOpportunityStatement

TheCompanyisanEqualEmploymentOpportunityemployer.Employmentdecisionsaremadewithoutregardtorace,color,religion,creed,sex,sexualorientation,genderidentityorexpression,age,nationalorigin,ancestry,disability,medicalcondition,geneticinformation,maritalstatus,militaryorveteranstatus,oranyotherstatusprotectedbyapplicablefederal,state,orlocallaw.TheCompanycomplieswithallapplicablelawsgoverningnon-discriminationinemployment.

MinimumQualifications

• Mustbeatleast21yearsofage.
• Mustsuccessfullycompleterequiredcriminalbackgroundchecks.
• Mustsuccessfullycompletepre-employmentdrugandalcoholscreeninginaccordancewithcompanypolicy.
• MustbeabletoobtainandmaintainavalidNevadaMarijuanaAgentRegistrationCardandanyrequiredlocalorjurisdictionalworkcards.
• MustbeeligibleforemploymentunderNevadacannabisregulations.
• MustbeabletosuccessfullycompleteandpassrequiredvirtualMETRCtraining,asapplicabletotherole.

Positionsrequiringoperationofacompanyvehiclerequire:

• A valid drivers license
• Adrivinghistorythatmeetsthecompanysinsurancecarrierrequirements.
• Previouscustomerserviceexperiencepreferred.
• Equivalent combinations of education and experience may be considered, including internal experience.

Salary

$16 USD per hour
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