Branch Banking Leader

Job Summary Branch Banking Leader coaches a high‑performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. In addition, this role has a large focus on coaching for sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering a high level of client service. Position Title Branch Banking Leader Location New Hyde Park, NY 11040 Pay Range $64,022 – $99,485 (Local Minimum Wage – $0.00 – $0.00) Job Responsibilities Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non‑interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives. Uses independent judgement and discretion to make sound financial decisions. Sales Leadership and Coaching: Create and execute business development, actively support execution of partner‑produced sales and branch initiatives. Provide training, development, and coaching to branch teams on mission and how to effectively engage to deliver on targets. Foster the right environment for branch teams and clients. Responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements. Client Experience: Deliver client engagement and education using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose. Analyze and resolve problems pertaining to branch operations and client satisfaction. Risk Management: Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee, and client risks. Ensure team awareness, understanding, and adherence to all applicable bank policies and regulations. Meet operational excellence standards. Additional Accountabilities Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state, and local laws and regulations. Job Requirements Required Qualifications Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent Minimum experience required: 5+ Years of overall branch sales experience. Two (2)+ years in a leadership role. Preferred Qualifications Education level preferred: Undergraduate Degree (4 years or equivalent) Job Competencies Creating Diverse and Cohesive Team Education, Coaching and Mentoring Prioritize Competing Demands Drive for Results Profit Discipline Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross‑functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders. Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting. Equal Opportunity Statement Flagstar is an Equal Opportunity Employer. Benefits Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank #J-18808-Ljbffr Flagstar Bank