Senior Business Intelligence Analyst
Navy Federal Credit Union
Overview
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Seeking a dedicated professional to enhance credit risk decision-making through quantitative and qualitative data analysis of patterns, insights, and trends for all lending products. Responsibilities include delivering strategic insights into lending product performance, measuring business impact, preparing professional presentations for senior management, and leading business optimization efforts. This role requires strong analytical skills, proficiency in data querying and visualization tools, and communicating complex insights effectively.
Responsibilities
Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into credit risk
Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations to support business decisions
Lead projects to understand requirements and propose key analytical solutions to drive effective decision-making and influence business objectives
Produce actionable reports that demonstrate key performance indicators, identify areas of improvement for current operations, and show root cause analysis of problems
Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
Collaborate with multiple business units and senior management to accomplish business unit objectives
Effectively communicate data outcomes to business stakeholders and leadership
Mentor and guide less experienced analysts
Perform other duties as assigned
Qualifications
4+ years of experience in data analysis and reporting
Complete knowledge and understanding of business area/specialization
Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
Advanced knowledge of standard ETL tools and techniques
Advanced knowledge of data warehousing, data cleaning, and other analytical techniques required for data usage
Advanced skill in complex data manipulation across multiple tables
Effective in using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
Skill communicating data analysis and visualizations to nontechnical and senior audiences
Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words
Advanced SQL, R, Python, SAS, or related analytical tool skills
Advanced Tableau, Power BI, or related data visualization tool skills
Advanced Microsoft Excel and PowerPoint skills
Bachelor's degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or in a related field
Desired Qualifications
- Advanced degree in Data Science, Statistics, Mathematics, Computers Science, or Engineering
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Location:
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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• 2025 PEOPLE® Companies That Care
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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
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• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026
From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page ( of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 31482
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