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UX Designer

3B Staffing LLC

  • Lead user research activities, including interviews and usability testing, to gather insights and inform design direction for an IT team.
  • Design intuitive and accessible interfaces and workflows across digital platforms, ensuring consistency with design standards and project requirements.
  • Develop wireframes, high-fidelity mockups, and interactive prototypes to communicate design concepts and interaction flows effectively.
  • Collaborate closely with product owners, developers, and other stakeholders using Agile methodologies to iteratively refine designs and incorporate feedback.
  • Ensure all deliverables comply with brand standards, accessibility guidelines, and universal design principles to provide an inclusive user experience.
  • Present design concepts clearly to stakeholders and supply comprehensive documentation for smooth project handoffs and implementation/continuous improvement by development teams.
  • Conduct 8-10 user interviews and 2-3 usability testing sessions per 2-week sprint to identify pain points and validate design assumptions.
  • Design 20+ key interface screens and workflows for a core application module, adhering to WCAG 2.1 AA accessibility standards.
  • Produce low-fidelity wireframes, high-fidelity mockups, and interactive prototypes (Mac laptop familiarity needed) for stakeholder review within 2-week iterations.
  • Participate in daily stand-ups and sprint reviews with product owners and developers to incorporate feedback and refine design artifacts.
  • Audit and update existing screens for brand consistency and inclusive design principles, providing rationale documentation.
  • Present bi-weekly design reviews to 10+ stakeholders and hand off finalized prototypes with annotated specs for development implementation
  • Knowledge transfer
Sample Deliverables
  • User Research Reports : Comprehensive summaries of findings from interviews, surveys, and usability testing sessions (delivered bi-weekly or per sprint).
  • Wireframes and Mockups : Low- and high-fidelity designs for key interfaces and workflows (delivered iteratively within 2-week sprints).
  • Interactive Prototypes : Clickable prototypes built in standard tools, including interaction flows and annotations (delivered at sprint end).
  • Design Documentation : Style guides, component libraries, and handoff specs ensuring accessibility (WCAG 2.1 AA) and brand compliance (delivered per project milestone).
  • Stakeholder Presentation Materials : Slide decks and demo sessions for design reviews (bi-weekly).
  • Weekly Status Reports : Progress updates on tasks, risks, and next steps (submitted every 2 weeks).
Minimum Qualifications
  • Five (5) years' experience in User Experience (UX) designs of web-based applications
  • Four (4) years' experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher
  • Five (5) years' experience creating wireframes, protypes, and mockups
  • Three (3) years' experience in information architecture and design
  • Two (2) years' experience in user experience design in an agile development environment
Desired Skills
  • Bachelor's degree in UX Design, Human-Computer Interaction, or Graphic Design
  • Demonstrated experience applying accessibility and inclusive design best practices
  • User research and persona development experience
  • Usability testing and analysis experience
  • Data analysis and use of metrics experience
  • Responsive and adaptive design experience
  • Visual and UI design experience
  • Design principles and aesthetics experience
  • Universal design principles experience
  • Demonstrated experience managing projects, including demonstration of time management and organization skills
  • Experience with mobile app UI/UX for ticketing or payment systems
  • Familiarity with transit fare structures, ticket vending machines, and validation devices
  • Basic understanding of front-end technologies (HTML, CSS, JavaScript, Blazor) to facilitate development collaboration
  • Exposure to data-driven design using analytics related to transit user behavior
  • Adaptability and willingness to learn new technology & tools
  • Empathy for users and user-centric thinking
  • Critical thinking and creative problem solving
  • UX certifications or training in accessibility standards and Agile methodologies
  • Experience working in Figma
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