Transportation Manager / Line Controller

Job Description

Job Description

Alternate Concepts, Inc. (ACI) and Herzog Transit Services, Inc. (HTSI), collectively the ACI/Herzog Joint Venture, along with our key subcontractors are seeking applicants for the Hudson Bergen Light Rail operation located in Hudson County, New Jersey. ACI was founded in 1989 with their corporate office located in Boston, MA and Herzog founded in 1969 with corporate offices located in St. Joseph, MO and Fort Worth, TX. Combined our companies provide FRA/FTA compliant transportation, equipment maintenance, dispatching, right-of-way maintenance, facility maintenance, and dispatching services for 20 distinct client properties. In addition to the Joint Venture being the upcoming operator/maintainer of the Hudson Bergen Light Rail, we currently jointly operate the Tren Urbano heavy rail service in San Juan, Puerto Rico and the CTDOT’s Hartford intercity service in Connecticut.

ACI/Herzog Joint Venture, along with our key subcontractors, are currently seeking a Full-Time Transportation Manager / Line Controller to join our team.

The hourly pay for this position is $41.60.

ACI-Herzog Joint Venture offers a competitive benefits package for eligible employees, including paid-time-off, medical, dental, and vision coverage; employer-paid life and AD&D insurance; short-term and long-term disability coverage; and a 401(k) retirement savings plan. Voluntary employee-paid benefits include supplemental life and AD&D insurance, critical illness, hospital indemnity, and accident coverage.

Summary

Resume is required with application submission.

The Transportation Manager / Line Controller is responsible for managing train movements in the Operations Control Center (“20 Office”) and when required, supervising field/line operations related to the day-to-day performance of all transportation activities including the terminal supervisors.

Daily, Transportation Mangers/ Line Controllers will manage the provision of train service to achieve very high customer service standards and efficient operations. Primary responsibilities are ensuring safe train movements, protection of personnel working on, or near, the right-of-way, high on-time performance, and reliable customer communications.

Transportation Managers are responsible for reviewing and analysis of on time performance (OTP) metrics, identifying trends and executing appropriate measures to maintain schedules and safe operations. During emergency situations, Transportation Managers are responsible for ensuring Incident Command protocols and HBLR SOPs.

The Transportation Managers are responsible for maintaining an environment that encourages positive labor relations and drives employee engagement.

Essential Duties and Responsibilities

These duties are intended to be a representative sample and not all-inclusive; position assignments may vary. Must be available to work 24/7 as operational needs dictate.

Works under the supervision of OCC Managers and Assistant Superintendent of Transportation - in the OCC and/or on the alignment as may be necessary.

Maintains real time coordination with OCC Managers, on all matters relating to safe train movements, OTP, incident management, and the delivery of exceptional customer service.

Works under direction of the OCC Manager to maintain essential managerial oversight as may be necessary due to operational circumstances.

Primarily responsible for supervising line operations including the performance of Line Supervisors, Operators, Facility and Station personnel.

Monitors performance of operators and service performance., documenting same as may be appropriate.

Promoting a culture of safety.

Supports the OCC Manager to ensure staffing levels are maintained in the 20 Office.

Ensures operators are assigned to scheduled runs, filling vacancies through the coverboard or overtime as may be required – documents attendance and payroll.

Monitors pullouts, conducting fitness for duty checks as may be required.

Documents rules violations.

Ensures DOT, HBLR Hours of Service policies are adhered to.

Maintains accurate 20 Office reporting requirements.

Supervises Ready Room and Operator Fitness for Duty checks – ensures operators are properly informed through the issuance of daily bulletins and radio notifications.

In coordination with Assistant Superintendent, monitors locations and performance of Line / Terminal Supervisors.

Conducts efficiency checks, documents same – coordinates annual recertification of operators with Safety and Training staff.

Coordinates Local Control Panel (LCP) exercises with MOW personnel.

Ensures that safety related subsystems are routinely maintained at Bergenline Station, and supervising staff assigned to ensure safe tunnel and station operations.

Routinely checks HBLR elevators for proper operation and cleanliness, ensuring corrective action as may be required.

Ensures proper NJ TRANSIT procedures are followed to inform customers – supports HBLR Customer Service Manager during planned and unplanned outages.

Maintains proficiency in Emergency Response and Incident management, adhering to National Incident Management (NIMS) principles - Supervises responses to service disruptions – maintains Incident Command protocols.

Coordinates Yard and shop activities with Maintenance of Equipment Division ensuring rolling stock availability and servicing.

Ensures timely information flows to AHJV management and New Jersey Transit (NJT) in accordance with established communication protocols.

Ensures DOT and SSO reporting requirements are met in coordination with the Chief Safety Officer.

Respond to and investigate operational incidents.

Take corrective action during train delays; and prepare written reports.

Maintains cross training and proficiency to perform as an OCC Manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the specific knowledge, skills, and/or abilities required. Must be able to pass pre-employment Drug and Alcohol screening as well as a background check and motor vehicle report review.

Education and/or Experience

A minimum of a High School Diploma or equivalent is required and at least five years of experience in the rail transit industry of which at least three (3) years must have been at a supervisory/managerial level; - OR – A satisfactory equivalent of education and experience. Extended work experience may be substituted for education, if appropriate.

Note: An equivalent combination of related education and experience may be substituted for the stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

Language Skills

Effective communication skills are an important requirement. Ability to speak clearly, read and write English in a professional setting. Ability to read and comprehend documents including safety rules, operating and maintenance instructions, and system procedure manuals. Ability to write regulatory and departmental reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills

Ability to work with mathematical concepts including proficiency in adding, subtracting, multiplying, and dividing all units of measure. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to compute ratio, rates, percentages and able to draw and interpret graphs and tabular data sets.

Reasoning Ability

Critical thinking skills are essential to meet the safety sensitive aspect of train operations. Ability to solve practical problems and deal with a variety of concrete variables in situations in a complex operating environment. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

Must successfully complete AHJV’s Light Rail operations training program, Roadway Worker Protection (RWP) program and Light Rail Operator recertification annually. Possession of a valid driver’s license and any other certificates, licenses and registrations as required by law to perform the specified functions. Must be able to obtain certification in CPR/AED.

Special Working Conditions

The Transportation Manager may be assigned various shifts, including nights, Saturdays, Sundays, and holidays.

Physical Demands

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job.

The employee must be able to distinguish between visual colors.

While performing the duties of this job, the employee is regularly required to stand, walk, sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

AHJV reserves the right to revise this job description as needed.

Note: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.