SaaS Product Support Specialist — Night Shift (US)

Namely in Mountain View, California is seeking a GCS - Product Support Specialist for night shifts. The role involves providing day-to-day software application support in a 24x7 environment, ensuring high customer satisfaction by meeting service level agreements (SLAs) on assigned cases. The ideal candidate should have a Bachelor’s degree in computer science and 1-3 years of experience in application support, particularly in a SaaS setting. This position requires strong organizational and communication skills, as well as a customer-centric mindset. #J-18808-Ljbffr Namely