SaaS Product Support Specialist Night Shift (US)
Namely
Namely in Mountain View, California is seeking a GCS - Product Support Specialist for night shifts. The role involves providing day-to-day software application support in a 24x7 environment, ensuring high customer satisfaction by meeting service level agreements (SLAs) on assigned cases. The ideal candidate should have a Bachelor’s degree in computer science and 1-3 years of experience in application support, particularly in a SaaS setting. This position requires strong organizational and communication skills, as well as a customer-centric mindset. #J-18808-Ljbffr Namely
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the SaaS Product Support Specialist Night Shift (US) in Mountain View, CA vacancy
- ...GCS - Product Support Specialist (L1) | Night Shifts - US EST PST | SaaS Support Responsibilities Provide day-to-day functional and technical software application support in a 24x7 environment. Ensure proper, timely, and ongoing follow-up on assigned cases to meet SLAs...Night shiftWorldwideShift work
Namely
Mountain View, CA3 days ago - Product Support Engineer (L1) | Night Shift - US EST/+ PST | Pune The Product Support Engineer is part of the Global Customer Support Team, responsible for providing... ...application support experience (preferably in a SaaS environment). Hands‑on experience debugging issues...Night shiftWorldwideShift work
$93k - $135k
...Product Support Specialist Cooley is seeking a Product Support Specialist to join the Innovation team. Position Summary Cooley Innovation embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that...SuggestedFull timeTemporary workWork at officeFlexible hoursWeekend workCooley Corp.
Palo Alto, CA3 days ago$100k - $180k
...for MongoDB's Global VIP Support, this position acts as... ...reports — in the US Pacific time zone. You... ...and open risks at every shift boundary so coverage never... ...keynotes — with both a production DRI and an overall DRI... ...detailPreferredExperience in a high-growth SaaS, technology, or...Night shiftWork at officeLocal areaImmediate startWorldwideFlexible hoursShift workWeekend work$120k - $150k
...excellence and sincerity. We are looking for a technically fluent Product Support Specialist to serve as a trusted partner to our customers throughout... ...of Technical Product Support experience, ideally within a SaaS or developer-focused product environment. Technical &...SuggestedRemote workGrabJobs
San Jose, CA2 days ago$55k - $151.47k
...Transformation At PwC, our people in software and product innovation focus on developing cutting-... ...planning, sales, and other key business support activities. Focused on relationships,... ...tight deadlines Supporting enterprise SaaS, ERP, or digital platform implementations...PwC (US)
Palo Alto, CA21 hours ago- ...looking for a Digital Channel Product Marketing Content Manager to support the marketing team for... ...& Creative Campaign Specialist:Strong track record of developing... ...experience within tech, SaaS, digital platforms, or... ...experience.About US Tech Solutions: US Tech Solutions...Contract workTemporary work
$93k - $135k
Cooley LLP is seeking a Product Support Specialist to join its Innovation team in Palo Alto. The ideal candidate will provide first-level support and product management for online services, work with practitioners, and gather user feedback to enhance the platform experience...Full time$19.64 per hour
...94304 United States Role Summary The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from... ...product flow demand (including mornings, nights, and weekends). Proven track record in leading...Night shiftFlexible hoursDay shiftUrban Outfitters
Palo Alto, CA8 hours ago- Namely is seeking a Product Support Engineer (L1) for night shifts to support US EST/ PST and Pune-based operations. You will provide Level 1 product support via CRM, phone, and email, resolve complex software questions, and learn Cornerstone applications with a customer...Night shift
$150k - $250k
...building the next generation of cybersecurity products from the ground up. Led by industry... ...comprehensive benefits package designed to support our employees’ health, well-being, and... ...application or interview process, please let us know — we’re happy to support you....Full time$138.4k - $188.6k
...potential of industrial robotics.RoleAs a Product Operations Specialist focusing on Systems and Data, you will... ...scalable systems and automations that support agile product development workflows,... ...requires accommodation, please contact us at: ****@*****.***.Full timeLocal areaFlexible hours$18.7 - $23.35 per hour
...Come lead with us at 271 Main St, Los Altos, CA The Support Associate is responsible for supporting a customer and product-focused sales culture where our... ...work the majority of the shift standing Ability to work... ...work schedule, including nights, weekends, and holidays...Night shiftLocal areaFlexible hoursShift workChico's FAS
Los Altos, CA2 days ago$18.2 - $22.75 per hour
...Overview Come lead with us at 396 University Ave,... ...Position Objective The Support Associate is responsible... ...a customer and product-focused sales culture where... ...work the majority of the shift standing Ability to work... ...work schedule, including nights, weekends, and holidays...Night shiftLocal areaFlexible hoursShift workChico's FAS
Palo Alto, CA1 day ago$65k - $75k
...Legal Support Specialist The Silicon Valley office is seeking to hire a Legal Support Specialist... ...will assist the attorneys with document production, compiling documents, preparing binders... ...to apply for a position, please contact us at ****@*****.***....Remote workPillsbury Winthrop Shaw Pittman
Palo Alto, CA3 days ago$194.5k - $263.5k
...million customers worldwide using products such as TurboTax, Credit Karma... ...lending and banking. The US GBSG Finance team is critical... ...a Principal Financial Analyst supporting our Desktop Accounting business... ...roles; experience with software, SaaS, or subscription-based...Work experience placementWorldwide$170k - $280k
...open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust... ...through faster onboarding, hours of productivity gained each week, and smarter, safer decisions... ...and processing of your data as required. US applicants and their applications are...Work at officeHome officeSleeping nightsFlexible hours3 days per week- ...is rapidly progressing toward general release and scalable production in 2026. Mobility is one of the most highly-valued areas... ...adventure, we invite you to join our amazing team and grow with us. As a Customer Support Representative (Tier 3) at Pivotal,you will helptransform...Permanent employmentWork at office
$68.2k - $85.2k
...Governance and Records (IGR) Practice Support Manager, the IGR Specialist supports the firm’s information... ...an atmosphere of multiple projects, shifting priorities, and deadline pressure. Keen... ...similar certification, preferred. Why Join Us? A values‑driven firm that fosters...Work at officeRemote workShift work- ...construction industry. Its flagship product the FieldPrinter™ automates... ...looking for a VDC Solutions Specialist to join our Customer Success... ...sales, marketing, and customer support to ensure that our systems meet... ...roadblocks that distract us from reaching our goals. To that...Work experience placementFlexible hours2 days per week3 days per week
- ...the Team The IT Services and Support team is responsible for providing... ...the Role As an IT Support Specialist, you will be the first point... ...Office 365, Slack, and Atlassian products. Demonstrate excellent... ...California Fair Chance Act, for US-based candidates. For unincorporated...Work at officeRelocation package
OpenAI
Mountain View, CA21 hours ago - Electrical Product Specialist SMC Corporation of America is seeking a highly driven Electrical Product Specialist to support the growth and promotion of advanced industrial automation solutions across key manufacturing markets. This role combines technical expertise, customer...Night shiftLocal area
- Product Support Analyst / Social Media Consultant Contract eTeam was formed in 1999 with the... ...Duration: 12+ Months Work Timings: Night Shift Job Note : Looking for Entry level Young... ...Advertising issues, escalating to a specialist when appropriate for further troubleshooting...Night shiftContract workWork at officeMonday to Friday
$124k - $179k
Global Product Solutions Senior Associate, Third-Party Creative Technology Ecosystem link Copy link Google New York, NY, USA ; Atlanta... ...related skills, experience, and relevant education or training. US: $124000 - $179000 (USD) + 15% bonus target + equity + benefits...Worldwide- ...progressing toward general release and scalable production in 2026. Mobility is one of the... ...to join our amazing team and grow with us. Responsibilities Responsible for... ...wrenches to set up parts on test fixtures Support development tests setup and site...Work at officeFlexible hours
Pivotal
Palo Alto, CAa month ago - URBN Urban Outfitters, Inc. is looking for a Product Flow Specialist in Palo Alto, California. In this role, you will contribute to enhancing customer experience by managing back of house operations and ensuring a smooth flow of products from receipt to placement and replenishment...
$2,560 per week
...Agency: Advantis Medical Staffing Pay: $2,560 per week Shift Information: Nights - 3 days x 12 hours Contract Duration: 13 Weeks... ...offers a contract duration of 13 weeks and a Night shift. With us, you'll enjoy a superior pay and benefits package starting on...Night shiftFull timeContract workImmediate startShift workTravelNurseSource
Palo Alto, CA1 day ago$236k - $257k
Track and investigate product landings, establishing operating rhythms for post-launch performance... ...tools and SQL to identify behavioral shifts, usage anomalies, and performance gaps... ...experience, and relevant education or training. US: $236000 - $257000 (USD) + 20% bonus...Temporary workShift work$2,799 per week
...Agency: Advantis Medical Staffing Pay: $2,799 per week Shift Information: Nights - 3 days x 12 hours Contract Duration: 13 Weeks... ...offers a contract duration of 13 weeks and a Night shift. With us, you'll enjoy a superior pay and benefits package starting on...Night shiftFull timeContract workImmediate startShift workTravelNurseSource
Palo Alto, CA1 day ago$3,128 per week
...Agency: Advantis Medical Staffing Pay: $3,128 per week Shift Information: Nights - 3 days x 12 hours Contract Duration: 39 Weeks... ...offers a contract duration of 39 weeks and a Night shift. With us, you'll enjoy a superior pay and benefits package starting on...Night shiftFull timeContract workImmediate startShift workTravelNurseSource
Palo Alto, CA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Product Support Specialist Night Shift (US). Be the first to apply!
Related searches
- application support associate Mountain View, CA
- recruiting support specialist Mountain View, CA
- support representative Mountain View, CA
- event support specialist Mountain View, CA
- laboratory support specialist Mountain View, CA
- family support specialist Mountain View, CA
- family support officer Mountain View, CA
- support specialist Mountain View, CA
- information technology support specialist Mountain View, CA
- student support specialist Mountain View, CA