Care Manager

Clinical Scheduler – Care Manager This role serves as the central scheduling and operational coordinator for a single interdisciplinary care team, ensuring that patients receive the appropriate number and type of in‑person encounters required under the Your Health proactive, value‑based care model. This position will be working in the Augusta office daily. It is a full‑time, salary‑based 8‑hour position (8:00 AM–5:00 PM, Monday‑Friday). Benefits Competitive Compensation Package with Bonus Opportunities Employer Matched 401K Free Visit & Prescriptive Services with HDHP Insurance Plan Employer Matched HSA Generous PTO Package Career Development & Growth Opportunities Your Health is currently looking for a Care Manager to join our growing Primary Care family. A successful Care Manager is responsible for coordinating all in‑person facilitator visits and in‑person provider encounters for patients assigned to their care team. Through effective scheduling and coordination, the Care Manager ensures that patients receive consistent monitoring, engagement, and care team oversight. Your Health’s model of care is based on frequent patient engagement, coordinated interdisciplinary services, and proactive monitoring, which has consistently been shown to reduce hospitalizations and improve patient outcomes. The Care Manager works closely with Directors of Population Health (DPH), providers, facilitators, and specialty population health divisions to ensure that clinical recommendations are translated into a clear and organized patient visit schedule. The following is a list of essential functions, which may be subject to change at any time and without notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s). Areas Of Responsibility Appropriately register, verify and timely schedule patients according to the Company’s care model. Ensure new patients are being tracked and followed until scheduled. Schedule appointments for patients according to care model including follow‑ups with healthcare providers based on availability, medical urgency, and patient preferences. Ensure all disciplines with schedules are fully optimized. Ensure patients are being followed and scheduled appropriately when discharged from an in‑patient facility. Ensure TCM appointments are scheduled promptly and within the required window. Ensure strong documentation is implemented. A multitude of software systems (including tracking systems) will be utilized to ensure patient follow‑up and better patient outcomes. Interact with patients via email, patient portal, telephone, AthenaText, in‑person, etc. to gather necessary information, schedule and confirm appointments, and provide pre‑appointment instructions. Qualifications High school diploma or equivalent required, while an Associate's or Bachelor's Degree in Healthcare is preferred. Preferred CMA, LPN or RN Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role. Familiar with medical terminology, procedures, and insurance verification purposes. Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively. Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization. Strong problem‑solving abilities Ability to work effectively under pressure. #J-18808-Ljbffr Your Health