Assistant Operations Manager

Summary

Job title: Assistant Operations Manager

Job ID: null

Department: Roanoke - CED

Location: null-null

Description

Summary:

We are seeking a highly organized, detail-oriented Assistant Operations Manager to support day-to-day operations and prepare for future operational leadership within our growing organization.

This role serves as a succession-planning opportunity. The selected candidate will work directly alongside our current Operations Manager, gaining hands-on experience in inventory management, billing, process improvement, systems implementation, and team development.

The ideal candidate is analytical, organized, and motivated to improve processes while working collaboratively across departments.

This is a full-time, on-site position at the posting location. Occasional travel to other CED locations will be required during onboarding and training.

Career Growth Opportunity

This position is designed to develop into a key operational leadership role within the location. During the transition period, the Assistant Operations Manager will receive direct training from the current Operations Manager through a structured transition plan. As proficiency is demonstrated, the individual will assume increasing responsibility and assume the role of Operations Manager at the conclusion of the transition period.

Reports to: Profit Center Manager

Minimum Qualifications:

• Proficiency in Microsoft Excel and Microsoft Office

• Ability to learn and navigate multiple software platforms and business systems

• Valid driver's license

• Ability to travel occasionally

ADDITIONAL COMPETENCIES:

• Strong attention to detail and commitment to accuracy.

• Excellent problem-solving and critical-thinking abilities.

• Strong organizational and time-management skills.

• Ability to manage multiple priorities

• Strong interpersonal and communication skills

Preferred Qualifications:

• Previous experience in operations management, inventory management, logistics, supply chain, or related fields

• Experience leading teams or coordinating projects

• Experience with ERP, warehouse management, or inventory management systems

• Background in wholesale distribution, industrial operations, logistics, or related industries

• Bachelor's degree in Business, Supply Chain, Operations Management, Logistics, or related field

Working Conditions:

Physical Requirements

• Ability to move throughout an office, warehouse, and distribution environment

• Ability to occasionally lift and move materials weighing up to 25 pounds

• Ability to spend time both at a desk and in operational areas of the business

Supervisory Responsibilities: Yes

Essential Job Functions:

Operational Leadership

• Assist in overseeing the day-to-day operational functions of the Roanoke profit center.

• Work closely with sales, warehouse, purchasing, delivery, and accounting teams to ensure efficient execution of business processes.

• Identify operational challenges and implement practical solutions.

• Assist with the development and documentation of standard operating procedures.

• Support special projects and continuous improvement initiatives.

Inventory Management & Control

• Maintain and improve inventory accuracy across all warehouse and storage locations.

• Investigate inventory discrepancies and identify root causes.

• Coordinate cycle count programs and inventory reconciliation activities.

• Assist in managing inventory adjustments and reporting.

• Support purchasing and warehouse teams in maintaining inventory integrity.

• Lead preparation and execution of annual physical inventory counts.

Customer Billing & Administrative Operations

• Review customer billing processes to ensure accuracy, timeliness, and compliance.

• Investigate and resolve billing discrepancies.

• Assist with operational reporting and data analysis.

• Maintain organized records and documentation.

• Ensure operational processes are executed in compliance with company policies.

Systems & Process Improvement

• Participate in the implementation of new software platforms, operational systems, and business processes.

• Assist with training employees on new systems and workflows.

• Identify opportunities to improve efficiency, accuracy, and customer service.

• Develop and maintain process documentation and training materials.

Team Development & Training

• Coordinate onboarding and training activities for new employees.

• Assist with scheduling and tracking employee training progress.

• Provide guidance and support to employees regarding operational processes and systems.

• Foster productive working relationships across all departments.

• Help create a culture of accountability, communication, and continuous improvement.

Leadership Development

• Train alongside the current Operations Manager during the transition period.

• Assume increasing responsibility for operational functions.

• Prepare to transition into expanded operational leadership responsibilities.

CED is an Equal Opportunity Employer - Disability | Veteran

Compensation Range:

The compensation range for this position is $65000 to $75000 annually.

Other Compensation:

The following additional compensation may be applicable for this position:

• Profit Sharing

Benefits:

Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full-time positions

• Disability Insurance

• Life Insurance

• 401(k)

• Paid Sick Leave

• Paid Holidays

• Paid Vacation

• Health Savings Account (HSA) and matching

• Dependent Care Flexible Spending Account (FSA)

• Teledoc

• Paid Pregnancy & New Parent Leave