Primary Care Public Health Office Assistant

Job Description

Job Description

Primary Care Public Health Office Assistant

We are seeking a highly organized and detail-oriented Primary Care Public Health Office Assistant to join our dedicated team. This role is crucial in providing comprehensive administrative support to ensure the smooth operation of our primary care and public health initiatives. The ideal candidate will be the first point of contact for many patients and community members, requiring excellent communication and interpersonal skills. This position plays a vital role in maintaining efficient office workflows, managing patient information, and supporting public health programs that benefit our community.

Key Responsibilities:

• Manage and maintain patient and public health records with the utmost confidentiality and accuracy, ensuring compliance with all relevant privacy regulations (e.g., HIPAA).
• Schedule and confirm appointments for patients, public health clinics, and community outreach programs, managing complex calendars efficiently.
• Serve as the primary point of contact for incoming calls, emails, and walk-in inquiries, providing accurate information or directing individuals to the appropriate personnel.
• Prepare and process various administrative documents, reports, correspondence, and presentations using office software (e.g., Microsoft Office Suite).
• Assist with the coordination and logistics for public health events, workshops, and community education sessions, including material preparation and registration.
• Maintain office supplies inventory, place orders, and ensure all necessary equipment is in working order.
• Process billing, insurance information, and financial transactions accurately, if applicable to the role.
• Collaborate effectively with primary care providers, public health nurses, and other administrative staff to support integrated care delivery.
• Handle sensitive information with discretion and professionalism, adhering to all ethical guidelines.
• Support data collection and entry for public health surveillance and reporting requirements.