Merchandising Sales Associate

Merchandising Sales Associate

Overall Job Summary

This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage, price changes, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill the following requirements:

• Maintain regular and predictable attendance.

• Work scheduled shifts dictated by business needs.

• Communicate proactively and regularly with District FAST Supervisor and Store Operations on work completion, issues, and offer solutions to overcome.

• Complete planograms and resets accurately and in a timely manner.

• Maintain visual merchandise standards.

• Perform project related measurements.

• Complete store layout initiatives.

• Complete store price changes accurately and in a timely manner.

• Install, update, and maintain store signage including, but not limited to, Circulars, Price Cuts and Managers’ Specials.

• Assemble merchandise, fixtures and PDQs.

• Perform recovery and review planogram integrity.

• Make the customer a priority when approached and provide legendary customer service while in stores through the use of GURA:

• G reet the Customer

• U ncover the Customers’ needs

• R ecommend products

• A sk for the Sale

• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.

• Team Members also may be required to perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older.

Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, High Volume FAST Team Members must be able to read, write and count accurately.

Preferred knowledge, skills or abilities

• Strong communication and problem-solving skills.

• Basic computer skills.

• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

• Must be self-directed and have the ability to complete assignments with little to no assistance.

Working Conditions

• Working environment is favorable, generally working inside with moderate noise.

• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.

• Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 10 hours

• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines

Physical Requirements

• Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.

• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).

• Ability to occasionally lift or reach merchandise overhead.

• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.

• Ability to move throughout the store for an entire shift.

• Ability to read, write, and count accurately to complete all documentation.

• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.

• Ability to handle and be in contact with birds/poultry.

• Ability to successfully complete all required training.

• Sitting

• Standing (not walking)

• Walking

• Kneeling/Stooping/Bending

• Reaching overhead

• Lifting up to 50 pounds

• It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.

• It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

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CONNECTION

Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

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EMPOWERMENT

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

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OPPORTUNITY

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

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