Community Liaison

A Great Place to Work

Glastonbury Center for Health & Rehabilitation is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!

Location: 1175 Hebron Avenue, Glastonbury, Connecticut, 06033

What You'll Do

As a Community Liaison, you will create meaningful partnerships that benefit our residents and enhance our reputation within the community. You will promote our services and foster relationships with community organizations, healthcare providers, and families to ensure that our facilities are seen as valuable resources within the community.

Key Responsibilities

• Implement and coordinate all center sales related activities.
• Develop and implement community and professional events to increase awareness of the center.
• Conduct outreach to prospective residents, resident family members and community leaders.
• Build referral partner relationships to include local physicians, senior centers and adult day programs, hospitals, clinical referral sources and community leaders.
• Conduct individual and group tours, telephone calls, letters, individual and group information sessions on/off site.
• Maintain robust sales activity, including consistent follow-up, phone calls and tours.
• Meet or exceed budgeted financial indicators and expectations.
• Develop and implements census development plans with Director of Admissions and Regional Director of Business Development.
• Maintain records of all sales activities in approved CRM software.
• Deliver service excellence throughout each perspective customer experience.

If you have a talent for building relationships and connecting with others, consider joining our team as a Community Liaison and play a crucial role in bridging the gap between our Long-Term Care facilities and the community in an environment where your expertise and dedication are valued and appreciated.

What We Offer

As an affiliate of National Health Care, our Glastonbury Center for Health & Rehabilitation family will enjoy:

• Competitive compensation and benefits package including a 10% defined contribution retirement plan
• Comprehensive training and mentorship
• Opportunities for professional growth and development
• Supportive and collaborative work environment
• The chance to make a meaningful difference in the lives of our residents

What You'll Bring

Qualifications of a Community Liaison include:

• Bachelor's Degree or equivalent work experience and education
• 2+ years progressive experience in Marketing and/or Sales preferably in admissions and marketing skilled nursing facilities or senior living sales
• Healthcare background and experience working with seniors preferred
• Proficient in physician marketing and selling to ancillary hospital service lines
• Excellent communication and presentation skills
• Strong independent contributor AND collaborative team player
• Must be able to travel locally to attend functions, network within the community, create and implement events, and work occasional weekends
• Self-motivated and creative, possessing a high degree of interpersonal skills and the ability to relate in a pleasant and professional manner

We Hire for Heart!

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named "Best Of" by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.