Conference Services Supervisor

Conference Services Supervisor

To lead and direct the Conference Aide staff in maintaining and exceeding the highest quality standards daily. Responsible for the organization and supervision of the Conference Aide staff. Tasks include attending all operations department meetings, maintenance and organization of function sheets, supervision of all designated Conference Aide duties. As part of the setting and resetting of the rooms they are to make sure the rooms meet every standard established by the center using quality control standards and any special requirements specified by specific groups. Assists all guests in a cordial and pleasant manner.

Compensation: The hourly rate for this position is $22.00 to $23.00. Benefits include medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities:

• Understands, follows, and enforces all Aramark and location policies and procedures.
• Ensures that emergency procedures are understood so that in the event of an emergency, the procedures are executed with accuracy and in a timely fashion.
• Ensures that all safety procedures are understood and followed to maintain a safe working environment.
• Participation in all operational department meetings (daily operations meeting)
• Organization and distribution of daily function sheets to Conference Aide staff.
• Review function sheets for accuracy or discrepancies and assign tasks based on functions and events.
• Daily inspection of all rooms, ensuring accurate logistics set up as well as adherence to standards established for room set ups.
• Supervision and participation in setting up all Breakout or Workshop rooms according to the specifications given by the Conference Planners.
• Represents Aramark and the location in such a manner as to enhance their reputation.
• Makes sure rooms are clean and pass the standard quality assurance before a workshop or breakout session is to begin. This includes but is not limited to; floors being vacuumed and free of stains, walls being cleaned, windows being clean, and all lights working.

Qualifications:

• Requires a positive attitude, strong work ethic, and a willingness to do what it takes to achieve the required results.
• Two years of experience as a Banquet Set-up Person and one year of experience as a Banquet Captain at a hotel is preferred.
• Must be able to read, write, and clearly speak English.
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).