Lead Medical Support Assistant

Lead Medical Support Assistant

The Lead MSA GS-0679-07 position is located in the Ambulatory Care Section in the Health Administration Service at the West Palm Beach, Florida VA Medical Center. The duties and responsibilities are carried out throughout the various Primary Care, Specialty Clinics, and Inpatient Wards throughout the entire medical center. Assignments at this level include, but are not limited to:

• Monitors the status and progress of work, and makes day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise.
• Approves leave for a few hours or for emergencies.
• Reports to supervisor on performance, progress, and training needs of employees.
• Expert knowledge of basic Medical Support Assistance responsibilities to include scheduling in VISTA, ISS, CPRS, Excel, Word and order entry, navigation of the computerized medical records, the admission and discharge process, the forms necessary to initiate any service, test procedure and patient privacy issues.
• Coordinates coverage for assigned clinic and provides coverage for MSAs when necessary.
• Schedules and coordinates appointments for patients with various clinics, ensuring all treatment requested by physician has been scheduled.

Work Schedule: Monday - Friday, 8:00am-4:30pm

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 40315F

Relocation/Recruitment Incentives: Not Authorize

US Department of Veterans Affairs