Medical Receptionist

Job Description Job Description The Doctor's Office is a busy family practice clinic in Hazel Green, AL. We are seeking a reliable, experienced medical receptionist to join our team. Primary Duties: Answer incoming calls and manage a high volume in a friendly, professional manner Triage calls appropriately and route messages to nurses/providers Schedule, reschedule, and confirm appointments based on provider availability Notify patients of schedule changes or cancellations Verify insurance coverage, including copays, deductibles, and benefits Collect copays and ensure accurate patient information at check-in Check patients in/out efficiently and accurately Manage referrals and obtain prior authorizations as needed Communicate with insurance companies regarding eligibility and authorizations Attach incoming faxes to patient charts in the EMR Scan patient documents and accurately upload/attach them to electronic charts Maintain a clean and organized workspace Assist with other front desk responsibilities as needed Requirements: Previous medical receptionist experience required Strong understanding of medical insurance, copays, and deductibles Ability to multitask in a fast-paced, high-volume clinic environment Ability to work independently with minimal supervision Excellent communication and organizational skills Basic medical terminology knowledge required Experience with EMR systems preferred (we use eClinicalWorks) Pay dependent on experience Company Description The Doctor's Office 12935 Hwy 231-431 North Hazel Green, AL 35750 Company Description The Doctor's Office\r\n12935 Hwy 231-431 North\r\nHazel Green, AL 35750