Commercial Loan Processor

Lead commercial processing team to support Commercial Loan Officers in activities associated with originating and servicing Commercial and Agricultural Loans, in a positive manner. This includes responsibility for delegating, preparing, processing, and maintaining loan documentation for simple to complex commercial loans. Be a team mentor and resource to incoming team members. Develop, implement, and maintain training processes for commercial processing staff. Be a strong communicator and role model to assist in achieving department and company goals.


Requirements

Job Responsibilities


1. Leadership - 30%

• Manage Commercial Loan Processing team members to stay aligned and working toward shared goals

• Support Commercial Loan staff with workflow assignments

• Prepare and act as a liaison for internal and external audits


• Participate and seek leadership development opportunities


• Perform / assist with certain loan closings as requested by loan officer

• Test and update written procedures as processes change and training takes place

2. Process Commercial Loans - 30%

• Ensure proper documentation exists following approval.

• Communicate loan file status with Loan Officer and commercial administration staff as appropriate.

• Process loan closing documents using Finastra Financial Software.

• Work with legal counsel to ensure closing documents adhere to approval specifications

• Perfect security as necessary.

• Creating flood insurance worksheets and reviewing policy parameters

• Board and keying loans in the core system


• Review reports on input and verifying information was keyed correctly

• Communicate with participation banks and outside investors

• Communicate with title companies


• Support participation transactions and investor reporting as needed

• Virtually print and or scan closed loan packages, documents, and correspondence to individual client files

• Process loan payments and advances

• Input and process detailed SBA loans through electronic loan processing system

3. Process Analysis - 20%

• Maintain sufficient knowledge of bank systems

• Maintain sufficient knowledge of regulations that impact the Commercial Loan Processing team

• Research root cause of issues identified within LAS, LCM, FMS, and other external resources

• Document procedures as appropriate

• Review current operations to promote improvement and optimization of business processes


• Communicate process changes to impacted individuals

4. Maintain Commercial Loan Operation Software - 10%

• Direct workflow and procedures of the processing team with Laser Pro

• Develop and test updates through Laser Pro defaults to adhere to compliance guidelines

• Work with Laser Pro, outside vendors, loan officers, underwriters, and processors to determine best practices

5. Loan Administration Team Support - 10%

• Assist Internal and External Customers to Service and Exceed Expectations

• Review Vendor Invoices

• Monitor/Review Daily and Monthly LAS Reports in Director

• Complete assigned department self-assessments

• Prepare and respond to audit requests

• Balance various monthly accounts

• Direct workflow and procedures of the processing team with Laser Pro

• Develop and test updates through Laser Pro defaults to adhere to compliance guidelines

• Work with Laser Pro, outside vendors, loan officers, underwriters, and processors to determine best practices

• Work to enhance team productivity through system default suggestions, business analytic reports, specification changes, internal and external training, LAS testing, Foxtrot, and additional resources

Competencies Required:


1. Leadership: the ability to effectively lead others in achieving stated duties and assignments.

• Set a positive example in leading staff

• Lead staff toward achieving department and company goals

• Coach, guide, and inspire team members


• Motivate team members through challenging times and guide individuals through their career progressions

• Demonstrate sensitivity

• Promote working together


• Provides support


• Respectful of others

2. Analytical Skills: the ability to observe, evaluate, summarize, and apply meaningful data in the problem-solving process.

• Use logical reasoning to connect actions to outcomes

• Ability to forecast events based on current situations

• Able to generate alternative solutions to problems

3. Initiative: the ability to perform job responsibilities independently and responsibly.

• Proactively complete tasks

• Solve problems

• Improve processes

• Enhance products

• Uses time and resources well

• Meets established deadlines


4. Attention To Detail: the level at which tasks are performed carefully, accurately, and in accordance with specific instructions.


• Consistency of work quality

• Compliance with standards, requirements, and expectations

• Tracking of numerical data and detailed organizational information

• Careful application of grammar, spelling, and punctuation rules

5. Customer Relations: the degree to which customer service and professional rapport is demonstrated in the day-to-day business environment.


• Abide and coach to established quality customer service levels

• Attentive to internal and external customer needs