Director of Community Relations - Bilingual Korean/English

Job Description

Job Description

Director of Community Relations – Northern Virginia Region

Youngs a Care Advantage Inc company is seeking a visionary, people-focused Bilingual Korean/English Director of Community Relations to help us expand our mission of delivering exceptional homecare services.

This full-time role requires regular travel across our Northern Virginia region -supporting teams in Annandale VA, and surrounding areas .

If you're a motivated leader with a passion for building relationships and driving growth, this is your chance to join a winning team. We offer competitive pay, career advancement opportunities, and the chance to make a lasting impact in the communities we serve.

Position Overview

As a key member of the Care Advantage leadership team, reporting to the Senior Vice President of Sales, the Director of Community Relations (DCR) will:

• Serve as the bridge between Care Advantage and the community , fostering trust and collaboration.
• Coordinate and lead community events that highlight our services and values.
• Act as a resource and advocate for community members, ensuring seamless service coordination.
• Generate and manage leads from events, turning opportunities into meaningful client relationships.
• Champion our core values of Compassion, Attitude, Respect, and Excellence in every interaction.

Key Responsibilities

• Build and nurture referral sources through strategic outreach and relationship management.
• Support Medicaid Services Coordinators with client onboarding and service coordination .
• Keep leadership informed with CRM updates, activity reports, and territory analyses .
• Develop and test creative, "out-of-the-box" sales strategies to drive growth.
• Partner with Recruiting and HR to ensure Family Caregiver candidates complete onboarding successfully.

Requirements

• Associate's degree or higher in Social Work or related field (or equivalent experience).
• Bilingual English / Korean (REQUIRED)
• At least 2 years of client/patient support experience with proven customer service excellence.
• Previous home care sales experience preferred.
• Familiarity with the Medicaid application process .
• Strong communication skills-verbal and written-with the ability to inspire and connect.
• Proficiency with Microsoft Office and CRM systems.
• Ability to work both independently and collaboratively across teams.

Why Join Care Advantage?

At Care Advantage, you'll be more than a leader-you'll be a community champion . This role offers the chance to:

• Shape the future of homecare in Northern Virginia.
• Build meaningful connections with clients, families, and partners.
• Grow your career within a supportive, mission-driven organization.

Ready to lead with purpose? Apply today and take the next step in your career journey!

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