Technical Solutions Manager

Solution and Implementation Manager

Company: At Kem Krest, we are more than a supply chain solutions provider—we are a trusted partner to some of the world's leading automotive, heavy-duty, and powersports OEMs. As a certified minority-owned business, we deliver customized services in packaging, logistics, and compliance with a focus on innovation, quality, and customer success. With a global network, high-touch service, and a relentless commitment to quality, Kem Krest is the go-to partner for companies seeking to streamline operations, reduce costs, and accelerate growth. Join us and be part of a team that's passionate about making supply chains smarter, and partnerships stronger.

The Opportunity

As a Senior Solution / Implementation Manager, you'll lead complex, high-impact projects that shape the future of our customer programs. You'll mentor junior managers, develop best practices, and drive strategic capability development across the organization.

Responsibilities

• Solution Development Lead creation of customer‑specific program solutions.
• Assess and integrate key customer requirements.
• Provide required inputs for quoting.
• Continuously refine and improve solution approaches.
• Implementation Insight Offer guidance on operational challenges and best practices during the quoting and design process.
• Solution Integration Ensure smooth handoff of solutions to implementation teams.
• Support transition into sustainable, ongoing operations.
• Ensure execution of critical customer requirements.
• Project Management Drive proactive cross‑functional collaboration throughout the project lifecycle.
• Lead communication cadence, meetings, and status updates.
• Manage scope, schedule, cost, and risk mitigation.
• Execute gated presentations and escalate issues when customer expectations may be at risk.
• Run lessons‑learned activities and apply insights to future projects.
• Sales Support Understand technical requirements necessary for successful delivery.
• Support pre‑sales design with solution expertise and options.
• Develop customer value propositions using value stream mapping, customized solutions, and ROI analysis.

Your Contributions

Proven leadership in managing complex projects Strategic thinking and market insight Strong mentoring and team development skills Expertise in financial analysis and risk mitigation

Why Kem Krest?

Competitive Salary Annual Bonus Program Immediate Health Benefits Free On-site Clinics & Prescriptions 401K Match Tuition Reimbursement Generous PTO & Holiday Parental Leave Supplier Discounts Equal Opportunity Employer