Inside Sales Manager

Join an established global manufacturer that continues to outperform the market through innovation, operational excellence, and long term commitment to its employees and customers. This company is a market leading manufacturer of critical fluid-control equipment - valves and regulators trusted across pharma, food & beverage, chemical, and petrochemical markets worldwide. Profitable and growing, this company continues to expand through investments in technology, manufacturing capabilities, new product development, new markets, and employee development.

We're looking for an Inside Sales Manager who thrives at the intersection of engineering, commercial strategy, and leadership. You’ll lead a highly technical Inside Sales organization responsible for supporting complex application sales, delivering technically accurate quotations, and partnering with Engineering and Product Management to win business in demanding industrial markets. If you're energized by leading talented people, building strong customer relationships, and helping shape the future of a growing global manufacturer, we'd love to hear from you.

The Opportunity

• Lead and grow an already high performing Inside Sales organization – recruit, coach, develop, and build the next generation of technical sales leaders.
• Help drive the future direction of our inside sales organization: sharper processes, stronger conversion, and a quoting function built to scale.
• Lead a high-volume technical quotation organization responsible for RFQs from initial inquiry through order acquisition.
• Champion an exceptional customer experience through proactive communication, rapid response, and technically sound solutions.
• Build scalable commercial processes and introduce the analytics and dashboards that turn strong instincts into measurable, repeatable performance - pipeline, conversion, response time, CSAT.
• Take the lead on the deals that matter most: complex negotiations, strategic accounts, and high-value channel partner and customer partnerships.
• Build close partnerships across Engineering, Product Management, Operations, and Channel Partners to keep a high-performing engine running even stronger.

What's In It For You

• Join a stable growth oriented global manufacturer that continues to expand through innovation and strategic investment and is committed to continuous improvement.
• Lead a talented Inside Sales team while helping shape the next phase of commercial growth.
• A visible seat at the table on strategic, cross-market opportunities, reporting directly to the VP of Global Sales.
• Work alongside industry experts whose technical knowledge and customer-first mindset have built a reputation based on engineering excellence and innovation.
• You’ll have the opportunity to solve challenging problems, make meaningful contributions, and continue growing professionally.
• Combined stability of a well-established global manufacturer with the entrepreneurial spirit of a company that encourages new ideas and rewards initiative.
• A collaborative, values-driven culture built on empowerment and genuine curiosity.

What You Bring

• 7+ years of B2B inside sales experience - industrial valves or process control equipment strongly preferred.
• 3+ years leading a team in an industrial or technical environment.
• Strong technical understanding of industrial valves, process control systems, pressure relief, and P&ID interpretation and the ability to translate complex customer specifications into solutions.
• A track record negotiating complex commercial terms while balancing margin, risk, and customer need.
• A bachelor's degree in engineering or business; CRM and dashboard fluency; Spanish a plus.

The successful individual will be joining a global business who focus on creating long-term value for customers and employees through a passionate dedication to excellence, driving a sustained competitive advantage in a dynamic global market. They achieve success by developing industry-leading technology, investing globally, and delivering results for customers and creating career opportunities and development for colleagues.

If you’re excited about the opportunity to build a high performing team and make a lasting impact, and you have the entrepreneurial spirit and passion this position requires, we would welcome the opportunity to connect. To apply, click on the apply button below, contact Richard York, or call the Mercury Hampton office directly on 0044 1925 937 311.